Chris Jerrey Email and Phone Number
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Currently, Major Incident and Problem Manager at Capita Networking Solutions in Reigate, UK. Reports directly to Operations Director - managing Major Incidents for mainly local government clients. Also worked for Computer Science Corporation (CSC) and Computacenter.
Updata Infrastructure
View- Website:
- updata.net
- Employees:
- 115
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Major Incident ManagerUpdata Infrastructure Feb 2016 - PresentReigate
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Major Incident And Problem ManagerUpdata Infrastructure Feb 2016 - PresentReigate, UkReports directly to Operations Director. Co-created and launched CNS Major Incident Management process. Provides 5 day a week and on-call Major Incident Management to a portfolio of local authorities, government bodies and charities. Management of incident, Post Incident Review and Major Incident Report. Also, Problem Management, support to senior management for major internal incidents, remediation programmes to recover from severe crises.
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Managing DirectorVapour Trail Ltd Apr 2004 - PresentEast Grinstead, UkVapour Trail create and maintain websites for small and medium business around the world. We have created websites for artists, builders, cleaning companies, decorators, recruitment agencies, gyms and therapists.We specialise in Open Source products like WordPress and Drupal. This field is developing rapidly and we seek to help our customers use the web to the best effect with the latest and most effective tools. -
Major Incident ManagerCsc - Computer Sciences Corporation 2011 - 2015East Grinstead, UkProvided major clients with 24/7 Major Incident Management. I managed distributed technical teams addressing major incidents around the globe. Managed incidents included failure of UK data centre, ensuring delivery of daily network status reports to the Mayor of London, keeping Virgin Atlantic planes flying when data centre failed, maintaining security at Civil Nuclear Authority sites, ensuring that train scheduling systems are available for Network Rail. Worked closely with Service Delivery Managers to meet SLA and deliver client communications.Achievments:Proactively deployed continuous improvement techniques to retain the high value Network Rail account. Analysed and met service needs expressed by Service Delivery Managers and maintained service levels at standards unachievable elsewhere. -
Problem ManagerCsc - Computer Sciences Corporation 2010 - 2011East Grinstead, UkRoot Cause Analysis investigation to deliver solutions to repeated major IT issues for CSC major client portfolio. Specialised in solutions for Bombardier Group and Network Rail.Achievements:Proactively developed a detailed case for resolution of long running network issue affecting Bombardier operations in Pacific Rim. This overcame client resistance and resulted in significant cost saving to CSC and vastly improved service levels for client.
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Software DeveloperCsc - Computer Sciences Corporation 2005 - 2010London, United KingdomManaged and delivered a series of software development projects mainly with Lotus Notes for CSC internal and external clients. Included first Health & Safety audit system for UK based staff; secure component inventory system for BAE Systems, web-based project management system for British Airways to allow oversight of all global projects.Achievements:Delivered an infrastructure consolidation project for Diageo. Investigations lead to infrastructure being slimmed down and saved several hundred thousand pounds per year. Streamlined infrastructure also lead to much higher service levels.
Chris Jerrey Skills
Chris Jerrey Education Details
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Thomas Bennett Community College, Crawley
Frequently Asked Questions about Chris Jerrey
What company does Chris Jerrey work for?
Chris Jerrey works for Updata Infrastructure
What is Chris Jerrey's role at the current company?
Chris Jerrey's current role is 21 years in IT business: Major Incident and Problem Management, software development, team leadership, web design.
What is Chris Jerrey's email address?
Chris Jerrey's email address is ch****@****ail.com
What schools did Chris Jerrey attend?
Chris Jerrey attended University Of Brighton, Thomas Bennett Community College, Crawley.
What are some of Chris Jerrey's interests?
Chris Jerrey has interest in Politics, Running, Photography.
What skills is Chris Jerrey known for?
Chris Jerrey has skills like Web Design, Web Development, Online Marketing, Management, Seo, Marketing, Email Marketing, Social Media Marketing, Css, Website Development, Cms, Social Media.
Who are Chris Jerrey's colleagues?
Chris Jerrey's colleagues are Stephen Berry, William Miller, Gill Weeks, Jennifer Satnarine, David Bennet, Chris Porter, Alex Atkins.
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