• Developed a comprehensive discipleship process for the student ministry• Administered the budget for the student ministry department• Recruited and equipped volunteers to work within the structure of the church• Built various teams to do various ministry operations• Responsible for the planning, coordinating and leading of Student Life Groups • Responsible for managing an assigned budget to reach youth ministry goals• Designed, managed and maintained the church website• Created church logo, banners, and any other graphics needed for any ministry situation• Assisted the Lead Pastor with day-to-day operations of church office• Implemented and managed a church management software• Counseled various church members (spiritual, pre-marital, etc.)

- Carries out the goals of the pastoral care department- Facilitates the celebration of the sacraments as appropriate to clerical status- Offers religious and spiritual guidance to patients/residents/clients, staff, and administrators- Is available to serve the families of deceased patients/residents/clients as required by follow-up guidance- Participates in committees and patient/resident/client conferences to enhance the continuity of care to patients/residents/clients- Offers in-service programs regularly to staff- Initiates and maintains communication with area clergy through consultation, notification of a parishioner's admission and discharge, and educational programming

- Ensured that the youth ministry functioned in an effective, focused manner by equipping junior and senior high students to do the work of the ministry- Recruited, trained, and mobilized a competent team of adults for the youth ministry, not only to supervise but to build relationships with the youth- Worked with the leadership of the church to achieve the collectively articulated goals of the ministry- Established and maintained an annual budget of expenditures allocated for the youth ministry, approved by the finance committee- Maintained electronics expertise to aid other staff and volunteers as well as to ensure effectiveness in ministry media and communications- Created several videos for the purpose of ministry aids through the utilization of Final Cut Pro

- Received and managed up to 70-80 inbound telephone calls per day in a call center environment- Served every customer through the resolution of inquiries, explanation of insurance coverage, modification of existing policies, and issuing of proper coverage to ensure customer satisfaction- Examined documents to determine the degree of risk from such factors as applicant financial standing as well as the value and condition of their property to evaluate the possibility of losses due to catastrophe or excessive insurance- Made requests to field representatives, medical personnel, and others to obtain further information, quote rates, or explain company underwriting policies- Served in the Retention Department and made outbound calls to encourage former policy-holders to renew with Geico

Performed necessary administrative tasks to ensure organization and efficiencyin the office• Navigated the AFIX fingerprint database for indexing and referencing county-wide fingerprints• Exercised proficiency in identifying and classifying fingerprints, according totheir type, without the assistance of aiding devices• Processed evidence for the PCSO and other agencies while maintaining vitalcommunication between those agencies