Chris Johnston

Chris Johnston Email and Phone Number

Staff Production Operations Engineer @ Index Exchange
Waterloo, ON, CA
Chris Johnston's Location
Waterloo, Ontario, Canada, Canada
About Chris Johnston

Chris Johnston is a Staff Production Operations Engineer at Index Exchange. They is proficient in English.

Chris Johnston's Current Company Details
Index Exchange

Index Exchange

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Staff Production Operations Engineer
Waterloo, ON, CA
Employees:
689
Chris Johnston Work Experience Details
  • Index Exchange
    Staff Production Operations Engineer
    Index Exchange
    Waterloo, On, Ca
  • 8X8
    Senior Engineer - Platform Devops
    8X8 Nov 2022 - Present
    On this new team, I am responsible for next generation improvements to the kubernetes based cloud platform in collaboration with Development and Engineering teams to ensure the platform meets their requirements, requires minimal rework, and is highly usable.Key AchievementsEnhanced kubernetes service discovery with service mesh allowing for global service discovery and automatic service failover across clusters using istio.Single pane of glass observability stack providing… Show more On this new team, I am responsible for next generation improvements to the kubernetes based cloud platform in collaboration with Development and Engineering teams to ensure the platform meets their requirements, requires minimal rework, and is highly usable.Key AchievementsEnhanced kubernetes service discovery with service mesh allowing for global service discovery and automatic service failover across clusters using istio.Single pane of glass observability stack providing metrics, logs, and traces.Implementation of shared github action workflows allowing for faster build processes.GitOps model using ArgoCD for deploying and managing helm charts in kubernetes. Show less
  • 8X8
    Senior Engineer - Cloud Observability And Reliability
    8X8 Mar 2022 - Nov 2022
    Transitioned to the COR team following the acquisition of Fuze by 8x8. Responsible for maintaining and improving the service catalog that feeds data into maturity score cards by engaging with senior leaders across 8x8 to drive data collection on important service maturity metrics.
  • Fuze
    Senior Devops Engineer
    Fuze Mar 2016 - May 2022
    Waterloo, Ontario
    Responsible for tools, frameworks, and platforms used by Dev teams and other DevOps teams across Fuze and providing them guidance and engineering support. Key Achievements Introduction and buildout of Infrastructure as Code platform using Terraform to manage all resources within AWS and local VMware datacenters. Wrote reusable terraform modules for building ec2/vmware instances, managing terraform variables, and integrations with consul and vault.Revamp of the configuration… Show more Responsible for tools, frameworks, and platforms used by Dev teams and other DevOps teams across Fuze and providing them guidance and engineering support. Key Achievements Introduction and buildout of Infrastructure as Code platform using Terraform to manage all resources within AWS and local VMware datacenters. Wrote reusable terraform modules for building ec2/vmware instances, managing terraform variables, and integrations with consul and vault.Revamp of the configuration management platform (chef) resulting in reduced complexity (reusable resource based cookbooks), consistent and repeatable deployments (policyfiles), and secure attributes (source controlled encrypted databags and vault secrets).Revamp of the global consul/vault infrastructure along with supporting automation (rundeck/terraform) for securely managing policies, tokens, users, and data.Replacement of the legacy monitoring platform using prometheus/thanos/grafana with integration into PagerDuty and Slack for alerting. The new platform provided a global view of Fuze services and performed dynamic instance registration through consul discovery.Implementation of private certificate authority using vault and chef resources that provided short lived certificates with auto renewal used by internal resources for encrypting traffic. Show less
  • Blackberry
    Principal Platform Architect, Cloud Platform
    Blackberry May 2014 - Mar 2016
    Waterloo, Ontario
    Responsible for the architecture and design of BlackBerry's private cloud infrastructure that provides on-demand self-service compute and storage. Collaborate with open source community to drive features and improvements. Complete proof of concept testing on new technologies and provide initial engineering level support during knowledge transfer.Key Achievements• Numerous features into the open source cloud management platform (OpenNebula) improving its security, network, and… Show more Responsible for the architecture and design of BlackBerry's private cloud infrastructure that provides on-demand self-service compute and storage. Collaborate with open source community to drive features and improvements. Complete proof of concept testing on new technologies and provide initial engineering level support during knowledge transfer.Key Achievements• Numerous features into the open source cloud management platform (OpenNebula) improving its security, network, and elasticity feature sets.• Architecture and design of next generation storage using Ceph to provide block, object, and file based storage. Fully integrated with the cloud manager, providing multiple tiers of self-service block storage (VM disk). Show less
  • Blackberry
    Infrastructure Architect
    Blackberry Oct 2009 - May 2014
    Waterloo, Ontario
    Working with software architecture, engineering, and development teams, I was responsible for next-generation software projects and infrastructure. The primary focus was steering the software, and infrastructure, to a cloud model, which lead to creation BlackBerry's private cloud. Evaluated cloud management platforms, and responsible for architecture and design.Key Achievements• Evaluated vendor and open source cloud management platforms.• Architected and designed BlackBerry’s… Show more Working with software architecture, engineering, and development teams, I was responsible for next-generation software projects and infrastructure. The primary focus was steering the software, and infrastructure, to a cloud model, which lead to creation BlackBerry's private cloud. Evaluated cloud management platforms, and responsible for architecture and design.Key Achievements• Evaluated vendor and open source cloud management platforms.• Architected and designed BlackBerry’s IaaS private cloud using open source software (OpenNebula).• Architected and developed Ruby on Rails application that provided a unified administrative and user interface to the cloud platform.• Drove the introduction of numerous open source projects to replace and/or augment existing offerings across all platforms; compute (Ubuntu/KVM), monitoring (Zabbix), nosql database (Cassandra), networking (Open vSwitch).• Steering of development and software architecture teams to design their solutions to work on the next generation infrastructure (virtualized, cloud). Show less
  • Blackberry
    Infrastructure Engineer, Blackberry Email
    Blackberry Jun 2005 - Oct 2009
    Waterloo, Ontario
    Working with development, software validation and verification, and operational teams, I was responsible for preparing and supporting software deployments following ITIL/PDP protocols. Additionally I was responsible for the hardware infrastructure and collaboration with development and software architecture teams for improvements to their software.Key Achievements• Revamp of capacity plan and monitoring guide that accompany software releases.• Physical and software design… Show more Working with development, software validation and verification, and operational teams, I was responsible for preparing and supporting software deployments following ITIL/PDP protocols. Additionally I was responsible for the hardware infrastructure and collaboration with development and software architecture teams for improvements to their software.Key Achievements• Revamp of capacity plan and monitoring guide that accompany software releases.• Physical and software design changes resulting in millions of dollars in savings, reduced complexity, and improved service availability.• Architected, designed, and led project that provided a single unified configuration and start/stop interface for the diverse application platforms using Perl.• Designed and developed multithread application in C for garbage collection of files meeting specific age metrics.• Led engineering/architecture/development forum providing cross team communication. Show less
  • University Health Network
    Technical Architect, Research Information Systems
    University Health Network May 1999 - Jul 2005
    Toronto, Ontario
    Responsible for the Unix/Linux infrastructure and services (dns, mail, samba, etc), and Unix/Linux clients. Also included significant exposure and responsibilities in networking and development. Originally started as a co-op placement.Key Achievements• Re-architected all network services to be more robust and scalable.• Wrote numerous tools to simplify system and network administration including account creation and maintenance, email list maintenance and network forensics.•… Show more Responsible for the Unix/Linux infrastructure and services (dns, mail, samba, etc), and Unix/Linux clients. Also included significant exposure and responsibilities in networking and development. Originally started as a co-op placement.Key Achievements• Re-architected all network services to be more robust and scalable.• Wrote numerous tools to simplify system and network administration including account creation and maintenance, email list maintenance and network forensics.• Designed and implemented php/oracle applications; issue tracker, messageboard, secure file transfer, account customization.• Researched, designed and implemented a 42 node (84 CPU) Linux cluster using openMosix. (http://openmosix.sourceforge.net)• Designed and developed a network monitoring tool in C to monitor and notify via pager, BlackBerry, and email, all aspects of the infrastructure including machine health, available services and room temperatures. Show less

Chris Johnston Education Details

Frequently Asked Questions about Chris Johnston

What company does Chris Johnston work for?

Chris Johnston works for Index Exchange

What is Chris Johnston's role at the current company?

Chris Johnston's current role is Staff Production Operations Engineer.

What schools did Chris Johnston attend?

Chris Johnston attended Ryerson University.

Who are Chris Johnston's colleagues?

Chris Johnston's colleagues are Haruyo Kagawa, Ilir Grillo, Cory Greenberg, Charles Ferriere, Colleen Boyle, Olga Klinaeva, Miguel Alvarez-Hevia Aguirregomezcorta.

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