Chris Johnston-Leigh Email and Phone Number
Chris Johnston-Leigh work email
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Chris Johnston-Leigh personal email
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With over four years of experience as an Internal Sales Manager at Abbott, I lead a team of account managers who drive revenue across drug and alcohol testing and occupational health divisions. I am responsible for maximizing the value of existing customers, ensuring the economic profitability of commercial operations, and launching new products and services, such as workplace Covid-19 antigen rapid testing.I have a proven track record of delivering outstanding results, identifying efficiencies within the sales process, and creating and implementing sales campaigns from conception to analysis. I have also earned certifications in professional selling skills and professional sales coaching, which enable me to build strong relationships with internal and external stakeholders, negotiate effectively, and empower my team to achieve more.
Noteworthy Support
View- Website:
- noteworthy.support
- Employees:
- 9
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Head Of Partner SuccessNoteworthy SupportWarwick, Gb
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Sales Manager, Drug Treatment And Family LawAbbott Jun 2024 - Present -
Internal Sales ManagerAbbott Feb 2020 - PresentAbingdon, England, United Kingdom• Managing a team of Internal Account Managers, driving revenue across Drug and Alcohol testing and Occupational Health divisions• Responsible for maximising revenue from internal accounts and value expansion of customers whilst ensuring economic profitability of commercial operations• Set and track team sales targets and KPI targets to achieve UK plan. Achieved 120% against target for 2023. • Commercial roll out of new products and services including workplace Covid-19 antigen rapid testing • Identifying efficiencies within the internal sales process, removing admin burden representing 33.5% more time for selling • Sales campaigns, from conception to implementation and analysis of results, presented to the leadership team
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Enterprise Renewals ManagerOpentext Dec 2018 - Feb 2020Reading, United Kingdom• Managing a team of Renewals Account Representatives in order to develop long-term relationships with existing customers, maintaining a high renewal rate and driving upsell opportunities• Responsible for software maintenance renewals across multiple product groups for the Europe South region, principally French, Spanish and Italian customers. • Prepare quarterly revenue forecasts and track team targets, reporting to SVP on a weekly basis• Preparing and presenting Quarterly Business Reviews to the SVP and EVP, analysing results and implementing process improvements • Point of escalation for challenging accounts, concession requests and approvals• Managing local reps as well as remote reps based in sales offices across Europe -
Operations Program ManagerMicrosoft Feb 2017 - Oct 2018Reading, United Kingdom• Managed key operational procedures across industry segments, collaborating widely with several teams to support licensing, sales and channel partner processes. • Assigned as UK affiliate signatory for Microsoft Ltd, approving Enterprise agreements on behalf of the subsidiary. • Managed the Enterprise agreement renewal process for unmanaged accounts where a Sales team were not able to provide support. • Partnered with several teams across the organisation in order to maintain a good quality of customer service to unmanaged accounts. • Provided post-sales support, working directly with Customers and Partners to resolve issues and maintain the after-sales customer experience. -
Partner Sales Excellence Team LeadMicrosoft Feb 2015 - Feb 2017Reading, United Kingdom• Supported and enabled the continued growth of Microsoft’s Small and Mid-Size Solutions and Partners segment, providing operational, analytical and business management functions. • Managed the Partner Sales Excellence team to drive key success metrics across Partner Sales, including Customer and Partner experience, pipeline health and scorecard attainment. • Held full command of Dynamics CRM Online for purposes of opportunity and deal management, improved pipeline health and accurate deal progression. • Mentored apprentices and interns into first role in a corporate environment.
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Licensing Operations ManagerMicrosoft Sep 2013 - Feb 2015Reading, United Kingdom• Supported the Volume Licensing business with all operational duties within the Enterprise sales process. Managed the implementation of contractual agreements for Enterprise customers. Internal stakeholders included Sales Managers and Licensing Managers. • Managed each month close to ensure that all deals were processed in line with the EMEA Operations Centre requirements and that any issues were resolved efficiently. • Built a strong relationship with the UK Channel Partners and worked closely together to maintain a 100% deal valid rate.• Managed a team of six Licensing Operations Specialists including all recruitment, performance, training and development.
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Licensing Operations SpecialistMicrosoft Dec 2011 - Sep 2013Reading, United Kingdom• Created licensing contracts and pricing proposals for large and medium size customers. Provided quality assurance and processing support and resolved any operational issues. • Central point of contact and liaison between the Microsoft processing centers and internal sales teams as well as external partners.
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Customer Support SupervisorAllegis Group Oct 2009 - Feb 2011Bracknell• Managed a team of seven Customer Support Associates, responsible for contractor relations, implementing paperwork, time collection and payroll. • Account managed corporate clients and travelled across Britain to client sites and to the satellite offices to mentor staff.• Designed and implemented KPI’s to inform bonus scheme. • Trained UK staff on a one to one and group setting in legal and contractual regulations. -
Legal Compliance OfficerAllegis Group May 2008 - Oct 2009Winnersh Triangle
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Customer Service Administrator - Team LeaderAllegis Group May 2007 - May 2008Winnersh Triangle
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Contracts AdministratorAllegis Group Aug 2006 - May 2007Winnersh Triangle
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Deputy Department ManagerBmb Suits Apr 2004 - Aug 2006Reading
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Customer Service AdvisorDebenhams Oct 1999 - Apr 2004Reading
Chris Johnston-Leigh Skills
Chris Johnston-Leigh Education Details
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Nd Moving Image
Frequently Asked Questions about Chris Johnston-Leigh
What company does Chris Johnston-Leigh work for?
Chris Johnston-Leigh works for Noteworthy Support
What is Chris Johnston-Leigh's role at the current company?
Chris Johnston-Leigh's current role is Head of Partner Success.
What is Chris Johnston-Leigh's email address?
Chris Johnston-Leigh's email address is cj****@****ail.com
What schools did Chris Johnston-Leigh attend?
Chris Johnston-Leigh attended Thames Valley University.
What are some of Chris Johnston-Leigh's interests?
Chris Johnston-Leigh has interest in Good Food And Drink, Graphic Novels And Any Kind Of Gadget.
What skills is Chris Johnston-Leigh known for?
Chris Johnston-Leigh has skills like Management, Leadership, Personal Development, Account Management, Recruiting, Customer Service, Team Leadership, Team Management, Crm, Training, Project Management, Microsoft Office.
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