Christopher Joly Email and Phone Number

• Facilitated beginner to advanced Excel bootcamps to 53 participants (average) per session over 21 sessions, discussing fundamental concepts, and applications, data analysis using pivot tables, PowerPivot, and Visual Basic for Applications (VBA)• Troubleshooting different participant issues each session, resulting in the quick understanding and resolution of problems• Demonstrated strong communication skills by answering 20 questions per session which reduced confusion and increased engagement

• Demonstrated strong communication skills by answering 20 questions persession which reduced confusion and increased engagement• Coached 200 participants through the Beginner to Advanced Excelbootcamps, resulting in skill growth for each attendee

● Designed, developed and delivered a comprehensive Excel masterclass to the team at the Statistics Committee of the Republic of Armenia, resulting in greater efficiency and skills growth for 73 team members;● Wrote and deployed VBA Macros to meet user needs and facilitate process improvements;● Resolved Excel issues with user intake forms, and ordering sheets, resulting in timely delivery of statistics

● Completed 80 prospect calls per day, using Sandler’s Sales Method, to outreach sales from the Long Term Care industry, during a pandemic● Leveraged Helium Scraper, and manual methods to scrape and aggregate more than 700 leads from online resources, resulting in a complete call list● Built CRM and sales tracking programs, using Google Sheets, to track sales data and provide insights on performance - produced metrics to reflect prospects reached, meetings booked, and contracts signed

● Produced management dashboards, by measuring, processing, and aggregating sales data using Google Sheets, and SQL to inform strategic planning● Extracted, processed, and consolidated over 36,000 lines of data into several databases using Helium Scraper,Excel, and VBA for the internal sales team● Leveraged Python to import data into the dashboard, streamlining the process of updating the dashboardsdaily to increase efficiency

• Managed 57 tasting sessions this year, by building an appealing display, acquiring inventory levels, and tearing down at its conclusion• Engaging customers by offering samples, determining customers’ interests, and closing the sale• Reached in excess of 2,600 customers with a conversion rate of 20% on average, as of May 2019

• Responsible for generating close to $50,000 of the store’s 2017 sales. Total annual revenue was $750,000• Engaged with 125 customers on average, per day, by evaluating their needs and making firm matches based on tastes and context• Opened and closed location as required, by following procedures including sales/cash balancing and deposits• Implemented operational efficiency tools via MS Excel advanced function to reduce paper consumption and time spent on administration

• Planned 21 student gatherings at the Seneca Sandbox throughout thesemester, resulting in stronger student engagement in photography• Demonstrated different photographic skills, and Lightroom processes toenhance student knowledge in post-processing techniques• Contacted and interviewed industry professionals to demonstrate real-world experience as a model

Responsibilities include:• Complete opening and closing procedures of Le Cafe Kitchen, as set out by departments standard operating procedures (SOP's)• Assist with the transportation of all food products, be sure it is packed and stacked in accordance to Kitchen Standard Operating Procedures (SOP’s)• Prepare and cook food products ensuring proper techniques are followed• Maintain a thorough knowledge of menus, products, cooking process, ingredients and potential relevant allergies• Dispense and serve prepared food items to guests• Follow up with management prior to shift regarding special functions or events for the day• Participate in departmental skills training as required