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Prior to Synerga, I co-founded Credas Solutions, a project-based consulting business that in less than 4 years grew from a start-up to a business that has grown exponentially, with more than 70 people working with leading clients around Australia. At Synerga, my mission is to bring deep capability and expertise to organisations to deliver real tangible outcomes for our clients. I have worked with many corporations across Australia and abroad. We bring a record of deep practical experience, structured methodologies to deliver superior outcomes to our clients, providing an alternative to the traditional Tier 1 firms.An executive with more than 30 years experience in Technology and Finance, having led large-scale Technology and Business projects. Worked extensively at the General Manager and CIO level with a strong background in Finance, Sales & Distribution and Operations across several industries - Banking, Superannuation, Travel/Airline, Consulting, Government.Passionate about creating an amazing experience for customers, leading high performing teams that create award winning innovation and maximising EBITDA. Line of sight to the customer ensures fit for purpose solutions. An exceptional leader of people, having managed 2500+ FTE across 5 countries, earnt strong engagement scores from his team and received external recognition of the capability and products delivered. Sharp negotiation skills have enabled delivery of increased value through global MSAs with tier 1 vendors, and large scale programmes have been successfully delivered across multiple geographies. Chris has managed $250M+pa operational budgets & $1B+ project budgets.Chris’s work experience spans Australia, India, NZ, UK & Asia. He is currently operating as an independant programme and management consultant primarily servicing organisations within the Financial Services sector.Specialties: ■ Large scale transformation programmes■ Project delivery and application development■ People leadership driving business outcomes through high engagement■ Mergers and Acquisitions
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DirectorSolution300 Pty LtdStrathdale, Vic, Au
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Chief Executive Officer At SynergaSynerga May 2023 - PresentMelbourne, Victoria, AustraliaAt Synerga, my mission is to bring deep capability and expertise to organisations to deliver real tangible outcomes for our clients. I have worked with many corporations across Australia and abroad. We bring a record of deep practical experience, structured methodologies to deliver superior outcomes to our clients, providing an alternative to the traditional Tier 1 firms.At Synerga, my mission is to bring deep capability and expertise to organisations to deliver real tangible outcomes for our clients. I have worked with many corporations across Australia and abroad. We bring a record of deep practical experience, structured methodologies to deliver superior outcomes to our clients, providing an alternative to the traditional Tier 1 firms. -
DirectorSolution300 Pty Ltd Dec 2010 - PresentMelbourne, AustraliaBoutique consulting and advisory business focused on Technology strategy, management and delivery and Operations uplift and re-engineering. Chris is an affiliate of the Internal Consulting Group which provides consulting and subject matter expertise globally.Assignments include Telstra, Deloitte, National Australia Bank, Superpartners, Reveal Group and Data Action directing major programs of work and whole of business transformations, mostly reporting directly to the CEO / COO.
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Principal - Credas SolutionsCredas Solutions Jan 2020 - Mar 2024Australia
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Advisory Board MemberDutyof.Care Jun 2019 - Jan 2020Dutyof.care helps keep vulnerable people safer. This blockchain enabled platform helps organisations strengthen child safety and risk management practices by automating revalidation of Working With Children Checks and other safeguard accreditations -
Advisory Board MemberBlue Bike Solutions Jul 2017 - Jan 2020Blue Bike Solutions provides strategy, organisational and IT consulting services to Not For Profit and Corporate clients.Blue Bike Solutions assists to:* develop business, organisational and IT strategy* deliver new IT systems; project management, architecture, requirements analysis, and other delivery capabilities* train, coach and mentor leaders -
General Manager - Global Solution DeliveryAnz Sep 2009 - Dec 2010Reporting to COO and Group CIO, responsible for all Technology solution design, build, deployment and maintenance into ANZ globally, and the leadership of 2500+ staff in 7 cities and 5 countries. Management of $250M+ operational and over $1B in project budgets. Achievements include; ■ Designed and managed the consolidation of all ANZ’s disparate technology delivery teams (2500+ FTE) into a force with a mantra of ‘Delivery Certainty, Productivity Uplift’, whilst reducing average costs per head resulting in a $12M opex run-rate reduction.■ Created Centres of Excellence across technology domains achieving global recognition. Apple awarded the ANZ iphone app the best globally for design and user experience, Oracle showcased the Siebel CRM delivery and First Data Corporation commended ANZ's leading credit card solutions.■ Built key capability in ANZ's Bangalore campus allowing them to run significant projects including delivery of multi-year, multi-geography Asia core banking replacement with a $200M budget.■ Sponsored by the COO, consolidated vendor numbers and negotiated new agreements with Tier 1 partners reducing unit costs and overheads (circa 18%). -
General Manager Technology / Cio, Anz RetailAnz Apr 2007 - Sep 2009Reporting to both the CEO Australia and Group CIO, accountable for technology delivery and transformation into the Australian division of ANZ and the delivery of all retail and commercial technology across the ANZ group. Achievements include: ■ Development of a Technology strategy focussed on customer alignment, analytics, core systems health, digital and self-service capabilities.■ Offshoring ~270 roles (25% of the Australian division technology workforce) reducing the run rate for those functions by approximately 70%.■ Successfully managed and implemented the largest single programme of work in ANZ’s history. -
Consultant / Programme DirectorReveal Group 2006 - 2007Consulting to Reveal Group’s Clients, both existing and potential, managing projects and preparing engagement submissions. A key achievement included: ■ Implementation of Reveal Group’s Operations Management methodology into Suncorp’s call centres achieving a 15% productivity uplift within the 10 week implementation period and growing to 22% within a year. -
Head Of TechnologyNational Australia Bank Mar 2003 - Mar 2006Reporting to the Group CIO and holding a variety of Head of Technology roles - Asia, Distribution and Customer, and Corporate, was responsible for technology delivery into these business units. ■ Management of 230 staff with projects in train exceeding $60M■ Upgrade of CRM (Siebel) and Teller platforms across 4,200 customer facing roles.■ Implementation of SOX/Basel/APRA requirements across the Distribution teams.■ Reporting to the CEO Asia led the technology component of the Asia MLC Life Insurance sale to AXA returning $575M to the Group. -
Consultant / Programme ManagerDeloitte Australia Oct 2002 - Mar 2003Melbourne, Australia■ Led a team of technology professionals in scoping, documenting and repatriating middleware capability from Deloitte Outsourcing services back into Telstra’s Information Technology department, including setting up management processes and training staff within Telstra.■ Managed the delivery of a proposal for Deloitte’s to manage electronic billing on Telstra’s behalf. -
Programme Manager Nz ExpressAir New Zealand May 2002 - Sep 2002Auckland, New ZealandPreparation and management of Air New Zealand’s launch of a “no-frills” service within the New Zealand domestic market. ■ Reporting to the CIO and sponsored directly by the CEO, led the technology implementation of NZ Express, to revolutionise Air New Zealand’s domestic air travel offering. Delivered a simplified product across fare types, inflight offerings, and online customer self-service dramatically reducing non-aircraft operating costs. -
General Manager - Group Technology Strategy & ArchitectureAir New Zealand Apr 2000 - Dec 2001Setting the organisation’s Technology direction and Programme Management process for all Technology capital expenditure ($340M). Role scope included:■ Sourcing and management of strategic relationships for provision of Technology services and products■ Management of alliances with other airlines and 3rd parties covering technology and projects■ 2IC for CIO■ Developed a roadmap for the integration of Technology systems and infrastructure. Benefits of $100M budgeted for Technology over a 3 year period ($40M achieved in year 1).■ Set-up a Technology Enterprise Program Management office to coordinate $340M in capital expenditure and provision of reporting to Executive Committee and Board.■ Key role in due diligence exercise for Ansett / Air New Zealand integration program and then its separation following Ansett being placed into administration. -
Technology Business Solutions Advisor - Customer Facing And Business OperationsAnsett Australia Dec 1996 - Apr 2000Melbourne, AustraliaProvision of end-to-end Technology services to the Sales & Distribution and Traveller Market Divisions comprising 3,000 end users. Management of approximately $100M in capital expenditure over the four years with an operating budget of approximately $12Mp.a. ■ Delivered multiple online products to customers including: ■ Mobile phone flight information and loyalty data, with links to all alliance partners world-wide ■ SMS messaging for schedule disruptions (first production system in the industry) ■ Internet revenue and redemption bookings (first in Australasia)■ Introduction of Intranet & Knowledge management tools for the business divisions■ Managed implementation of corporate reservations product and tool set into Ansett Business Travel (260 positions). Included installation of PCs, connectivity to Global Travel Distribution providers, process re-engineering and office automation. Implementation cost of $8M with resultant savings of $12M p.a.■ Elected to the position of President – Sabre Access User Group for the 1997/98 year, an international user group represented by approximately 170 management delegates from over 40 companies, including 23 airlines.
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Project Manager - Call Centres, Telephony And Pc DevelopmentAnsett Airlines Nov 1993 - Dec 1996Melbourne, AustraliaThe management of Technology projects and operational systems for the Retail, Reservations and Call Centre departments of the airline. ■ Automation of accommodation bookings and queue processing - $2.5M p.a. in reduced operational costs, plus significant service improvements. ■ Project managed the implementation of a Tandem Computer Telephony Integration solution into Ansett (screen-pop and IVR solutions). Cost of $4.5M with savings exceeding $4M p.a.■ Re-engineering of reservations work practices resulting in additional revenue of $6M p.a., achieved through redevelopment of the front-end to reflect call flows and removal of non-revenue generating calls.
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Senior Project ManagerAnsett Australia Jul 1991 - Nov 1993Melbourne, AustraliaEmployed within the Project Management Office, various program / project management roles ■ Implementation of Arthur Andersen’s Technology methodology - Method/1■ Project reporting & costing for the Technology Division, involving the analysis of project performance against budgets and the production of Divisional & Executive Steering Committee reports.
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Various Within The Finance DepartmentVicroads Jan 1984 - Jun 1991Melbourne, AustraliaTechnology Standards Co-ordinator■ Set framework for Technology division to achieve accreditation by Australian Standards Association.Project / Systems Accountant■ Implementation of a corporate credit card throughout the Authority for all company purchases. This was the first organisation-wide implementation for the State Government.Co-ordinator Financial Practices Working Party■ Manage the merger of the finance divisions of the Country Roads Board and the Road Traffic Authority.Revenue Accountant■ Manage the organisation’s $1.2B revenue budget.Manager Payroll■ Managing payroll for 2500 staff. Implementation of automation into a previously completely manual operation.
Chris Karopoulos Skills
Chris Karopoulos Education Details
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Applied Sciences -
Phillip Institute, MelbourneBachelors Of Business And Computing
Frequently Asked Questions about Chris Karopoulos
What company does Chris Karopoulos work for?
Chris Karopoulos works for Solution300 Pty Ltd
What is Chris Karopoulos's role at the current company?
Chris Karopoulos's current role is Director.
What is Chris Karopoulos's email address?
Chris Karopoulos's email address is ch****@****anz.com
What is Chris Karopoulos's direct phone number?
Chris Karopoulos's direct phone number is +613927*****
What schools did Chris Karopoulos attend?
Chris Karopoulos attended Monash University, Phillip Institute, Melbourne.
What skills is Chris Karopoulos known for?
Chris Karopoulos has skills like Strategy, Project Delivery, Stakeholder Management, Business Transformation, Management, Business Intelligence, Crm, Solution Architecture, Governance, Software Development, E Commerce.
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Christopher Karopoulos
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Chris Karopoulos
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