Chris Kaufmann

Chris Kaufmann Email and Phone Number

Contact Center Director @ AIM KENNY U-PULL
laval, quebec, canada
Chris Kaufmann's Location
Montreal, Quebec, Canada, Canada
Chris Kaufmann's Contact Details

Chris Kaufmann work email

Chris Kaufmann personal email

n/a

Chris Kaufmann phone numbers

About Chris Kaufmann

Chris Kaufmann is a Contact Center Director at AIM KENNY U-PULL. He possess expertise in avaya, call center, account management, call centers, coaching and 10 more skills.

Chris Kaufmann's Current Company Details
AIM KENNY U-PULL

Aim Kenny U-Pull

View
Contact Center Director
laval, quebec, canada
Website:
kennyupull.com
Employees:
85
Chris Kaufmann Work Experience Details
  • Aim Kenny U-Pull
    Call Centre Director
    Aim Kenny U-Pull Mar 2021 - Present
    View
  • Nordia Inc.
    Site Director - Sherbrooke
    Nordia Inc. Aug 2013 - May 2019
    Sherbrooke, Quebec
    Managed approximtely 450-500 employees across several business unitsResponsible for all KPI performance of employeesResponsible for the coordination and execution of all operational imperativesTasked to innovate solutions to challenges, reduce attrition, improve results, and develop new leaders
    View
  • Nordia Inc.
    Account Director- Mobility Services
    Nordia Inc. May 2011 - Aug 2013
    Responsible for all Mobility telecom employees, approximately 600 at peak, across 3 centres: Montreal, Kitchener, SherbrokeResponsible for financial results, KPI performance of agents, and was the primary contact for all client interaction as it poertained to Customer Care operations for Mobility telecom account
    View
  • Phocus Contact Solutions
    Director Of Business Development
    Phocus Contact Solutions 2008 - 2011
    Montreal, Quebec
    Initially hired as Operations Manager,moved to Director of Business DevelopmentOperations Manager responsible for all KPI performance ofa business unit of approximately 80 employeesDirector of Business Development tasks were to to promote and sell Phocus business services to potential clients
  • Medexpress
    Director Of Operations
    Medexpress 2004 - 2007
    Montreal, Quebec
    Responsible for all contact centre operationsManaged a team of approximately 50 employees, managed all KPI performanceAccountable for all sales and revenue generation, post sale customer care and support
  • Alarm Zone
    Operations Manager
    Alarm Zone 2001 - 2004
    Grew the contact centre from 20 sales agents to over 300 sales agentsFully accountable for all contact centre operations, sales performance, training, and integration of all employees
  • Protocol Communications
    Supervisor
    Protocol Communications 1999 - 2001
    Supervised a team of up to 60 agentsResponsible for all sales performance and integration of new agentsConcurrently supervised 3 teams across several business units
    View

Chris Kaufmann Skills

Avaya Call Center Account Management Call Centers Coaching Contact Centers Customer Experience Customer Satisfaction Customer Service Management Outsourcing Team Building Team Leadership Telecommunications Workforce Management

Frequently Asked Questions about Chris Kaufmann

What company does Chris Kaufmann work for?

Chris Kaufmann works for Aim Kenny U-Pull

What is Chris Kaufmann's role at the current company?

Chris Kaufmann's current role is Contact Center Director.

What is Chris Kaufmann's email address?

Chris Kaufmann's email address is ch****@****ahoo.ca

What is Chris Kaufmann's direct phone number?

Chris Kaufmann's direct phone number is +151433*****

What skills is Chris Kaufmann known for?

Chris Kaufmann has skills like Avaya, Call Center, Account Management, Call Centers, Coaching, Contact Centers, Customer Experience, Customer Satisfaction, Customer Service, Management, Outsourcing, Team Building.

Who are Chris Kaufmann's colleagues?

Chris Kaufmann's colleagues are Michael Sabeau, Debbie Richer, Megan Strawser, Ken Gervais, Ralph-Patrick Labissiere, Mathieu Phenix, Samuel Lavoie.

Not the Chris Kaufmann you were looking for?

View similar profiles

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.