Chris Kavanagh Email & Phone Number

Vanderbijlpark, Gp, Za

Current responsibilities include : Budgeting (short and medium-term planning), computer-modelling, market-share analysis, competitive intelligence, business-area and executive committee reporting, consumption-modelling, analysis of marketing data and trends. Macro Economic overviews and presentations and customer satisfaction surveys. Also have experience in new business development - market surveys; strategy planning and implementation.

Responsible for sales generation, customer relationship building and account planning, meeting profit and market-share targets. Sales forecasting. Obtaining new business. Assist customers in developing their own business and building on common ground. Assess and manage claims quickly and efficiently by using sensible and mutually satisfactory commercial decisions and methods. Swift investigation and resolution of monies with-held to assist in profit maximizing and customer satisfaction. Rapid and courteous response to all customer inquiries to help ensure exceptional customer satisfaction, loyalty and company image.

Receive and place orders. Compare order intake with customer’s receiving capabilities. Manage order modifications. Communicate due dates to customer. Gather market and product demands from customer. Monitor progress and prioritisation of customers' orders. Management of monthly delivery plans. Reserve and order Free Stock & Secondary material where applicable. Promote and maintain good customer relations. Process all customer inquiries / requests quickly and courteously.

Bachelor Of Commerce (Bcom)

Third year majors : Marketing Management and Economics.

National Diploma, Metallurgical Engineering, Extractive

Matric