Enterprise Customer Success Manager
CurrentEnsures Okta customers are equipped and enabled to be successful on the world's leading Identity and Access Management Platform. Meets with Customers to review on-going Service and Support Services performance, plan/coordinate for ongoing and upcoming activities, and review adoption metrics. Conducts regular business reviews to include sharing a prescriptive product roadmap, maps Okta's current and planned capabilities to the Customer’s initiatives plan, conducts a health check of Customer’s usage of Okta, and brokers strategic planning discussions.