• Effectively lead and grow all facets of the business (people, sales, product and profit); ensure alignment with company strategies and values • Ensure that priorities are set for stores to achieve high Team Member calibration and customer traction scores, and exceed financial targets • Assist in directing compliance of managers and Team Members with established company policies, procedures, and standards such as safekeeping of company funds, property and personnel and grievance practices, and safety and environmental codes and ordinances • Assist in maintaining a customer-friendly, quality image of assigned facilities • Review and analyze operational records and reports of General Managers to project sales and to determine store profitability and other business related measures to strengthen and sharpen business acumen • Analyze marketing potential of new and existing store locations and recommend additional sites or deletion of existing stores • Select, train, develop and evaluate General Manager performance in a manner that is inspiring, results in high performance and low turnover of successful General Managers • Ensure management team values diversity and supports a fair and respectful environment for both • Team Members and customers; including high performance, recognition, candid feedback and rewards for performance exists on their team • Use Regional Staff members within assigned Region as resources to broaden education in the areas of • Human resources, Risk Services, Commercial Sales, and Training • Demonstrate an eagerness to be a team player and assist in other functions as assigned by Region and Area leaders and as needed

• Work with District Leaders, General Managers and other key personnel to achieve all agreed upon goals for assigned accounts • Implement new Commercial Sales programs, as well as support current programs • Visit assigned accounts, making sales calls and developing approaches that best position products, services, or ideas; identify and meet the needs of commercial customers. Maintain database of account sales call activity, etc. • Proactively communicate with Store Team on a regular basis to ensure that customer expectations concerning product availability, accuracy, and delivery timelines are realistic and being met • Provide feedback and input to business partners regarding competitive information, merchandising suggestions, and other services to strengthen the market position of the company • Partner in the development and retention of Commercial Parts Pros to support the Advance plan for internal growth and career opportunities