Chris Knapp Email & Phone Number

Rochester, New York, Us

World’s only small scale, aseptic bottled beverage pilot development/production center. Responsible for creating and overseeing the quality assurance processes within the organization. Develop, implement, and maintain the Quality Management System (QMS). Conduct regular audits and inspections to ensure compliance with quality standards. Analyze quality issues and implement effective solutions to prevent recurrence. Support the development and continuous improvement activities. Ensure all quality assurance activities comply with industry standards and regulations. Key Accomplishments: Achieve and maintain relevant certifications (e.g., SQF, AIB, FSSC 22000). Plan and coordinate the development, application, and maintenance of quality systems. Design and build the QMS to streamline processes and enhance overall quality control.

Bloomfield, New York, Us

Conducted thorough analyses of quality issues and implemented effective solutions to prevent recurrence, ensuring continuous improvement. Strategically planned and coordinated the development, application, and maintenance of the quality system to uphold high standards. Managed the Corrective Action Report System to identify, track, and resolve significant and recurring quality issues efficiently. Supported the development and continuous improvement activities for complex process capability issues, driving operational excellence. Created and completed detailed R&D laboratory test reports for internal and external customers, facilitating informed decision-making. Key Accomplishments: Coordinated all ISO and FSSC 22000 activities including internal audits and training. Lead the Food Safety Team, managing Prerequisite and Product Safety Programs. Provided comprehensive technical reports and clear process instructions to ensure consistent quality and operational efficiency.

Naas, Ie

Led the "Safety First, Quality Always" program, implementing quality initiatives across NY and MD locations. Improved quality control by refining operations, addressing customer complaints, and conducting internal audits. Served as SAP Quality Super User. Key Accomplishments: Supported decision-making as a member of the Plant’s leadership team. Updated Quality Management Systems (QMS), manuals, procedures, and forms for compliance and operational efficiency.

Fairport, Ny, Us

Oversee quality assurance processes and maintain the Quality Management System (QMS). Conduct audits and inspections to ensure compliance with quality standards. Analyze and resolve quality issues, implementing preventative measures. Support process improvement activities and track performance against KPIs. Lead the Food Safety Committee and coordinate audits. Key Accomplishments: Led a team of twenty-two quality staff, achieving a 99.5% First Pass Quality rating. Delivered 7% budget savings for the Quality Department. Attained a 97% rating on the SQF audit as SQF Practitioner. Improved staff participation in training programs by 6%.

Fairport, Ny, Us

Established and updated corporate quality policies, manuals, procedures, and forms to maintain quality standards. Monitored internal operations and executed process improvements to boost compliance and business productivity.Key Accomplishments: Spearheaded internal audits and supported audit operations across NY, NJ, and CA.Rewrote and created content for Quality Training Programs including Allergen, Audit, GMP, HACCP, New Hire, and Record Completion.

Fairport, Ny, Us

Guarantee quality and safety of tomato-based products and retorted foods Enter Holds into Quality System and write up Work Orders, as needed Review Record from Production Runs, complete necessary testing and product release

Milpitas, California, Us

Provided phone support to Customers and Engineers in KLA-Tencor Customer Response Center, a high-volume, 24x7 environment. Maintain inventory control and shipping of machine parts for Engineers

Norwalk, Connecticut, Us

Worked with Process and Materials scientists to develop digital color print engine concepts. Establish the invention of a prototype liquid ink manufacturing pilot plant. Executed design, production and life experimentation of exploratory long life belt fuser aimed at enhancing the robustness of future high speed Digital Production Color Print Engines. Granted 15 US Patents.