Chris Knight

Chris Knight Email and Phone Number

Senior Platform Operations Specialist @ Funding Options by Tide
Manchester, GB
Chris Knight's Location
Manchester, England, United Kingdom, United Kingdom
Chris Knight's Contact Details

Chris Knight work email

Chris Knight personal email

About Chris Knight

Throughout my career I have amassed over 15 years’ experience in customer service, client management, social media and media production.I have always been able to focus on the small details while keeping my mind on the big picture within the organisations I have worked in. As well as being a quick learner I have been able to adapt in many different work environments, from corporate head offices to large scale and independent film sets. My attention to detail within a broader view of a business, has meant within my recent role at The London Eye, I was responsible for the development of the social media voice of the company in order to revamp their online Help Centre as well as pinpoint new areas of disability awareness and communication within the attraction.I strive to be an excellent motivator for not only myself but teams I work in, through the strong communication and social skills I have developed throughout my career and by creating strong bonds through teamwork and shared experience. I am ambitious and this is driving me to find a role in an ambitious and forward-thinking company.Key Skills•Effective time management, particularly in high-pressure work environments•Highly competent in computer skills and business social media platforms and monitoring•Excellent communication and social skills•Experienced motivator for both team and self•Experience of large scale organisations and operations

Chris Knight's Current Company Details
Funding Options by Tide

Funding Options By Tide

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Senior Platform Operations Specialist
Manchester, GB
Employees:
52
Chris Knight Work Experience Details
  • Funding Options By Tide
    Senior Platform Operations Specialist
    Funding Options By Tide
    Manchester, Gb
  • Funding Options
    Platform Operations Specialist
    Funding Options Nov 2023 - Present
    London, England, United Kingdom
    Customer Operations SpecialistDec 2021 - November 2023Customer Success Executive March 2021 - Dec 2021
  • Funding Options
    Customer Success Executive
    Funding Options Mar 2021 - Dec 2021
    London, England, United Kingdom
  • Merlin Entertainments
    Customer Services Executive
    Merlin Entertainments Jul 2019 - Oct 2020
    London, England, United Kingdom
    Working within a reduced team responsible for customer service for guests and client management across various internal platforms and social media for the busiest paid attraction in the U.K.Key responsibilities• Managing the transformation within a small team for customer experience, reducing response times from 5 days to 24- hour response across all email, social media and guest review sites.• Reducing inherited backlog of customer reviews across social media from 4 months… Show more Working within a reduced team responsible for customer service for guests and client management across various internal platforms and social media for the busiest paid attraction in the U.K.Key responsibilities• Managing the transformation within a small team for customer experience, reducing response times from 5 days to 24- hour response across all email, social media and guest review sites.• Reducing inherited backlog of customer reviews across social media from 4 months to maintain present day management • Responsible for maintaining customer reviews at 4.5 or more• Delivering metrics and reporting on social and customer reviews Show less
  • Freelance Film Production
    Freelance Production
    Freelance Film Production 2010 - Jan 2019
    London, United Kingdom
    Utilised adaptable skillset to contribute towards a range of media campaigns, including independent film, TV and music videos. Roles included assistant director, design and creative.Key responsibilities• Delivering agreed-upon work (e.g. set design, wardrobe, lighting etc) to tight deadlines• Adapting logistics and timeframes based upon challenging, shifting schedules• Ensuring production remained within time and budgetary confines• Liaising with clients and talent to ensure… Show more Utilised adaptable skillset to contribute towards a range of media campaigns, including independent film, TV and music videos. Roles included assistant director, design and creative.Key responsibilities• Delivering agreed-upon work (e.g. set design, wardrobe, lighting etc) to tight deadlines• Adapting logistics and timeframes based upon challenging, shifting schedules• Ensuring production remained within time and budgetary confines• Liaising with clients and talent to ensure stakeholders remained updated on project status Show less
  • Avaya, Vmware, Maven Brickworks
    Creative Consultant
    Avaya, Vmware, Maven Brickworks Jun 2014 - Dec 2018
    London, England, United Kingdom
    Provided creative consultation and development for various prominent companies, these ranged from a variety of different internal media programmes to corporate and social branding.• Avaya: Consulted on media educational programme within CTO team• VMware: Helped develop a technical and sales enablement video portfolio for VMware, the impact of this delivered measurable sales growth within their global executive briefing centres• Maven Brickworks: Developed creative corporate… Show more Provided creative consultation and development for various prominent companies, these ranged from a variety of different internal media programmes to corporate and social branding.• Avaya: Consulted on media educational programme within CTO team• VMware: Helped develop a technical and sales enablement video portfolio for VMware, the impact of this delivered measurable sales growth within their global executive briefing centres• Maven Brickworks: Developed creative corporate branding for company and provided creative consultancy on social media, social presence and overall brand impact in the European business arms Show less
  • Hays
    Key Account Senior
    Hays May 2005 - Dec 2010
    Worked on a range of high-profile accounts ensuring both customer and client support, including (but not limited to): Barclays, RBS, Northern Trust, UBS, IBM. Ensured over 4000 staff were paid correctly and on time. Key responsibilities• Line management of 10+ team members, including full-time staff, contractors, temp workers and consultants• Providing detailed reports on relevant accounts• Resolving payroll queries and ensuring employee payment across all levels of the… Show more Worked on a range of high-profile accounts ensuring both customer and client support, including (but not limited to): Barclays, RBS, Northern Trust, UBS, IBM. Ensured over 4000 staff were paid correctly and on time. Key responsibilities• Line management of 10+ team members, including full-time staff, contractors, temp workers and consultants• Providing detailed reports on relevant accounts• Resolving payroll queries and ensuring employee payment across all levels of the business Show less
  • Ava Sports
    Warehouse Assistant/Events Customer Service
    Ava Sports 2003 - 2004
    Collecting/Packaging items for delivery and checking stock levelsGeneral office duties Customer service at high profile eventsContacting and liaising with suppliers
  • The John Fisher School
    Network Assistant
    The John Fisher School Sep 2003 - Oct 2003
    Backing up and storing of data, installing softwareGeneral computer maintenance

Chris Knight Skills

Comedy Film Television Acting Social Networking Screenwriting Short Films Creative Writing Feature Films Entertainment Social Media Voice Acting Film Production Improvisation Video Writing

Frequently Asked Questions about Chris Knight

What company does Chris Knight work for?

Chris Knight works for Funding Options By Tide

What is Chris Knight's role at the current company?

Chris Knight's current role is Senior Platform Operations Specialist.

What is Chris Knight's email address?

Chris Knight's email address is ch****@****ail.com

What are some of Chris Knight's interests?

Chris Knight has interest in Writing, Comedy, Television, Films, Reading, Theatre, Photography, Short Films, Acting.

What skills is Chris Knight known for?

Chris Knight has skills like Comedy, Film, Television, Acting, Social Networking, Screenwriting, Short Films, Creative Writing, Feature Films, Entertainment, Social Media, Voice Acting.

Who are Chris Knight's colleagues?

Chris Knight's colleagues are Hristo Stoytchev, Mohamed Saqlain, Nahidul Islam, Josh Ringsell, Boris Georgiev, Wendy Hendriks, India Mcwalters.

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