Chris Koerner Email & Phone Number

I work for the Wikimedia Foundation, the non-profit organization that supports Wikipedia and other free-knowledge projects. I work on programatic work that leverages my position of privilege at the Foundation to be a "force-multiplier" for the amazing work done by volunteers and staff.* Lead project management and ongoing support of Diff, a community news blog for the Wikimedia movement. Available since July 2020, Diff is a strategic communications touch point between community at-large… Show more I work for the Wikimedia Foundation, the non-profit organization that supports Wikipedia and other free-knowledge projects. I work on programatic work that leverages my position of privilege at the Foundation to be a "force-multiplier" for the amazing work done by volunteers and staff.* Lead project management and ongoing support of Diff, a community news blog for the Wikimedia movement. Available since July 2020, Diff is a strategic communications touch point between community at-large and the Foundation. Diff strives to document the work happening across the movement; to learn and to share the work of our volunteers.* Advocate for equity and inclusion in all parts of my work. From ensuring translations are available for key communications to representation in the editorial voice and collective storytelling of the movement.* Continuously developed the Diff feature set with a combination of my own technical capabilities and project management with our partners at Human Made.* Grew the feature set of Diff; the ability for readers of Diff to subscribe via email, established visitor metrics inline with our privacy policy, oversaw integration with Wikimedia by way of oAuth login, and adding a community-wide activities and event calendar. * Participated in the Communication department’s first working group for DEI (Diversity, equity, and inclusion) to help build a framework for ensuring our work is as welcoming andinclusive as possible.* Provide strategic support for numerous organizational communications initiatives. From sharing our Annual Plan, to supporting communications from our Global Advocacy team, to developing communication plans for teams around their initiatives and audiences. Show less

I worked across the movement, with people from every corner to highlight their work, strengthen bonds, grow new relationships, and improve the learning and sharing of information across the global free-knowledge movement. I loved it.* Lead the creation of Diff, a community news blog for the Wikimedia movement. Available since July 2020 it has seen over 740 posts from over 200 authors. Traffic to the site averages 35,000 monthly views with over 620 email subscribers. Staff and volunteers… Show more I worked across the movement, with people from every corner to highlight their work, strengthen bonds, grow new relationships, and improve the learning and sharing of information across the global free-knowledge movement. I loved it.* Lead the creation of Diff, a community news blog for the Wikimedia movement. Available since July 2020 it has seen over 740 posts from over 200 authors. Traffic to the site averages 35,000 monthly views with over 620 email subscribers. Staff and volunteers alike have added over 240 events to our shared community calendar. All growth is organic with one-to-one outreach to staff and volunteers alike being are largest vector of growth.* Continuously developed Diff feature set with the ability to subscribe via email, visitor metrics inline with our privacy policy, integration with Wikimedia by way of oAuth login, and soon a community-wide activities calendar.* Chaired the nomination process for Wikimedian of the Year, an annual award that recognizes volunteer contributors for their work within the movement. Organization work I lead cumulated in a live online event to celebrate and acknowledge the work of the Wikimedian of the Year. * Developed and implemented objectives and key results to establish movement communications functions for the organization. These OKRs increased the impact of our work by focusing it around the movement strategy and annual plan work. We strived to create measurable work with a mindset that inclusion and diversity are impactful metrics.* Supported the Brand Studio team as they explored a potential renaming of the Wikimedia Foundation, affiliates, and projects. Engaged directly with community to listen and advocate for the diverse voices across the movement. * Created a strategy and communication plan to engage community in support of the Movement Strategy Recommendations - a multi-year effort to center the Wikimedia movement as the essential infrastructure of the ecosystem of free knowledge. Show less

I listened to the needs of our volunteer contributors and bring their concerns, feedback, and ideas to the Foundation teams for consideration. I worked with product owners and engineers to understand technical systems and share that information with our diverse communities around the world. I loved it.* Lead communication efforts for the Wikimedia Space project. Establishing a foundation of communication and collaboration among the various community stakeholders and the Wikimedia… Show more I listened to the needs of our volunteer contributors and bring their concerns, feedback, and ideas to the Foundation teams for consideration. I worked with product owners and engineers to understand technical systems and share that information with our diverse communities around the world. I loved it.* Lead communication efforts for the Wikimedia Space project. Establishing a foundation of communication and collaboration among the various community stakeholders and the Wikimedia Foundation.* Co-developed communication strategy for Security team – how to best organize and communicate incident responses, policy changes, and best practices to the Wikimedia movement.* Worked with the product team responsible for the Wikimedia website (Reading Web) on numerous successful product deployments - Page Previews, Page issues, and Advanced mobile contributions.* Organized mobile user testing for Readers web team at Wikimania 2018 with a successful round of feedback necessary to strategically move the project forward.* Drafted initiative for staff orientation around better understanding the Wikimedia communities, their values, and motivations. Show less

* Lead community outreach and collaboration programs for the technology team responsible for Wikimedia search.* Worked to communicate change and funnel feedback to the appropriate teams through collaborative writing and personal engagement with communities and their members.* Assisted the then-new Security team in communicating the first impactful change to thepassword policies for Wikimedia projects. The result was a smooth deployment with aninformed movement.* Managed and… Show more * Lead community outreach and collaboration programs for the technology team responsible for Wikimedia search.* Worked to communicate change and funnel feedback to the appropriate teams through collaborative writing and personal engagement with communities and their members.* Assisted the then-new Security team in communicating the first impactful change to thepassword policies for Wikimedia projects. The result was a smooth deployment with aninformed movement.* Managed and directed community communications around the Wikimedia Maps service,even when leadership decision making was lacking. Show less

Greater St. Louis Area

* Evangelized ‘open by default’ as an approach to collaboration across technical and non-technical co-workers.* Support and assist growth of wiki documentation by providing training to co-workers, upgrading system capabilities, involving co-worker feedback into decision-making, and continued growth of the wiki platform.* Work with developers on the data analytics and reporting team to help provide documentation and communication of our various systems, processes, and projects.*… Show more * Evangelized ‘open by default’ as an approach to collaboration across technical and non-technical co-workers.* Support and assist growth of wiki documentation by providing training to co-workers, upgrading system capabilities, involving co-worker feedback into decision-making, and continued growth of the wiki platform.* Work with developers on the data analytics and reporting team to help provide documentation and communication of our various systems, processes, and projects.* Developed and administered the collaborative “Measure Compendium” for Quality and Safety allowing for increased transparency and rapid dissemination of performance metric/measure knowledge across the ministry.* Leveraged open-source and freely available technologies to improve documentation efforts around key performance measures and the visual representations of the data via dashboards.* Started, and continued to support, a monthly internal newsletter around data management, analytics, and reporting topics to help better communicate projects, awards, initiates, and other sundry around the work we do.* Established data visualization (via web-based dashboards and reports) user interface (UI) and user experience (UX) standards.* Created standard templates, color palettes, and data visualization best practices.Assisted in establishing standard workflow procedures around data visualization efforts.Produced a seven-part series of videos to educate co-workers on the core strategies for our team. Show less

St. Louis, Mo

This was the position I was originally hired for in 2011. It was a great opportunity to develop my understanding of healthcare and collaboration across the various services Mercy offers. I was able to work on a lot of great things. Here’s a few.Developed strategy for the domains of enterprise content and collaboration - a first for the organization.* Worked with Mercy leadership to pilot and test modern collaboration and communication methods – beyond email.* Managed a project… Show more This was the position I was originally hired for in 2011. It was a great opportunity to develop my understanding of healthcare and collaboration across the various services Mercy offers. I was able to work on a lot of great things. Here’s a few.Developed strategy for the domains of enterprise content and collaboration - a first for the organization.* Worked with Mercy leadership to pilot and test modern collaboration and communication methods – beyond email.* Managed a project to establish a crowd-sourced feedback and idea management solution for internal services.* Advised internal IT communication team to develop a smart strategy of content creation and syndication.* Assisted migration from multiple ad-hoc intranets across organization to a more robust information workplace.* Enhanced learning of internal systems with dynamic presentation delivery and design-focused methodology.* Defined scope of knowledge management within IT department to help modify behavior and assist with on-boarding.* Established relationships with business leaders to help better align the strategy of business domains and IT.* Helped prepare grant proposals for data mining workflows for optimization. Abstract accepted to HIMSS Spring 2012. Show less

Collaborated with division leadership to migrate division and departmental content into a central enterprise content management system (CMS).* Managed existing content and developed new content, hierarchy and organization within the CMS.* Trained new users and provided support for the CMS.* Collected and analyzed reports regarding traffic statistics to determine success of online campaigns.* Developed and maintained the student news and event resource called SLU… Show more Collaborated with division leadership to migrate division and departmental content into a central enterprise content management system (CMS).* Managed existing content and developed new content, hierarchy and organization within the CMS.* Trained new users and provided support for the CMS.* Collected and analyzed reports regarding traffic statistics to determine success of online campaigns.* Developed and maintained the student news and event resource called SLU Connection.* Managed the development of the Saint Louis University iPhone App.* Contributed to the 2010 redesign of the Saint Louis University web presence.* Developed the first online prayer book, which became the first printed version in over 12 years.* Developed various interactive tools for the undergraduate student community such as quizzes, polls, GPA calculators.* Technical advisor to both the student run radio station (KSLU) and TV station (SLU-TV).* Provided annual web strategy training to student leadership to further strengthen their web presence.* Technical and creative manager of the student staffed video production team called the Student Media Production Team. Show less

* Maintained all web services for the JCSB including 300+ page website.* Created and shared web policies and procedures for University-wide CMS.* Worked with Marketing and Communications to develop new CMS schemas for implementation across campus.* Helped to develop and document long-term projects for IT management for both server and client side activities.* Trained and managed student workers to prepare them for a successful career after college. * Chaired JCSB Web… Show more * Maintained all web services for the JCSB including 300+ page website.* Created and shared web policies and procedures for University-wide CMS.* Worked with Marketing and Communications to develop new CMS schemas for implementation across campus.* Helped to develop and document long-term projects for IT management for both server and client side activities.* Trained and managed student workers to prepare them for a successful career after college. * Chaired JCSB Web Committee and kept key administrative staff abreast of on-going web activities.* Enabled students to have access to modern business technology via our Student Collaboration Lab project.* Developed strong Search Engine Optimization techniques for the Business School utilizing tools such as Google Analytics and proper metadata implementation. Show less

* Evangelized Apple products on the campus of Saint Louis University.* Lead a site-specific marketing campaign for a $3.8 million account for Q1.* Generated $540k in retail sales for December.* Exhibited excellent public speaking skills while demonstrating Apple technology to students.* Organized and hosted meetings with members of the SLU academic community.* Created and executed creative events on campus to increase product visibility.

Bachelor Of Arts, Communication

Associate’S Degree, Theatre