Chris Laing Email and Phone Number
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A well-practised, commercially astute project and PMO manager skilled in in setting up and leading PMOs to run large business transformation programmes in regulated industries, optimising project, programme and portfolio delivery performance. Possesses in-depth knowledge of the core PM skills and how to apply them, can assimilate knowledge of both new businesses and technical environments very quickly, and firmly believes in the principle of 'getting it right first time' whilst also appreciating the playoffs between time, cost and quality. ______________________________________________________________________________________________________✔ Industries: Commercial - FMCG, Marketing, Supply Chain, Manufacturing, Finance ✯ Outsourcing - Business Services, IT Services ✯ Utilities - Water, Gas, Electricity Distribution ✯ Financial - Wealth Management, Government (MOD)✔ ERP Implementation: SAP, Oracle, Salesforce ✯ Finance (Accounts Payable & Receivable, Fixed Assets) ✯ Sales Planning & Trade Marketing Execution ✯ Customer Service & Billing ✯ Manufacturing & Supply Chain✔ Programme Skills: Planning ✯ Risk Management ✯ PMO Setup ✯ Programme Governance ✯ Benefits Management ✯ Change Management ✯ Stakeholder Management ✯ Supplier Management ✯ Stage Gate Reviews ✯ Financial Management ✯ Portfolio Management✔ Methodologies: Agile ✯ Waterfall ✯ PRINCE2 (Practitioner) ✯ Accelerated SAP✔ Tools: MS Office (incl. Project, Visio, Access, Publisher) ✯ SharePoint ✯ MS Teams ✯ HP Quality Center ✯ Jira ______________________________________________________________________________________________________
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Digital Workplace And Service Mgmt Programme ManagerThe GuardianSouthampton, England, Gb
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Digital Workplace & Service Mgmt Programme ManagerThe Guardian Sep 2023 - PresentKings Cross, London -
Project Manager/PmoBelron® International Oct 2021 - Jul 2023Egham, England, United KingdomProject managing the implementation of ServiceNow ITSM (Incident Mgmt, Problem Mgmt, Service Request, Change Mgmt and Knowledge) across 19 country business units.Also the standardization of the ITIL processes across these BUs -
Agile Project ManagerBat Jan 2021 - Sep 2021ChiswickDevelopment Project Manager for implementation of application to enable 180 UK-based sales reps to provide direct sales of combustables and vape products to a retail base of 30,000 outlets. -
Implementation Project ManagerCds Group Ltd Nov 2019 - Dec 2020RomseyImproving the existing Access group ERP system to optimize the processes to best fit the business. Also co-ordinating the integration of estimating and planning tools, and contractual document (Health and Safety) workflow.Implementation of ASTA Power Project planning software, utilising templates to simplify/optimise the store fitout planning process. -
SabbaticalSabbatical Career Break Jun 2019 - Oct 2019Took a sabbatical break over the Summer and Autumn of 2019, carrying out essential maintenance on a Grade 2 listed property. -
Project Manager/Pmo ManagerBritish American Tobacco May 2013 - May 2019Canary WharfThree programmes: Modernizing Salesforce, Anaplan & Azure tools used by global sales reps to BAT’s 50 largest markets; Restructuring Western Europe supply chain to a limited risk distribution model (included setting up a Western Europe commercial trading company and amending the accounting and reporting structure to account for profits in the UK); and EMEA phases of a £1.2BN global SAP implementation across Operations in seven factories and supply chains to 30 end markets. Led a team of 4 PMO analysts and mentored the business change team.______________________________________________________________________________________________________► Established PMO processes for programme plan management, risk and issue management, programme change control and reporting► Created level 1 and level 4 plans for communication, activity tracking and reporting ► Using assumption-based planning, identified risks early and implemented necessary mitigation, coordinating planning workshops with end markets, business functions and analysts ► Led fit-gap workshops with global, regional and local teams and implemented change request tracking processes, ensuring correct justification levels to ensure smooth approvals process► Directed planning and execution of UAT including multi-time-zone liaison and co-ordination ► Successfully ensured all ramp-down, cutover and ramp-up activities were completed ► Ensured identified issues were being resolved / that interim workarounds were in place► Worked with internal auditors to complete reviews and implement related recommendations
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Business Project ManagerThames Water May 2012 - May 2013Reading, United KingdomContract Project Manager & PMO Lead to mobilise two outsourcing contracts (worth £330M) for the maintenance of waste network services across the Thames Valley and North and South London.______________________________________________________________________________________________________► Gathered and converted business requirements to functional specifications ► Led implementation of changes required to support the contract► Prepared plans and risk registers with workstreams and external suppliers► Created checklists for each region and led daily supplier meetings -
Legacy Interfaces Project ManagerScottish And Southern Energy Oct 2010 - Mar 2012Portsmouth, United KingdomFollowing successful project delivery at Scotia Gas Networks, invited to join a similar project for SGN's larger cousin, SSE. Led a team of 5 in the UK and 15 IBM indirectly in India & China, upgrading Oracle 11i Accounts Payables suite to R12 with HR, Payroll, Account Receivables, Fixed Assets and Financial Reporting modules - to challenging timescales.______________________________________________________________________________________________________► Led definition, development, testing and deployment of HR, Payroll and Finance reports using Discoverer, BI Publisher, NoetixViews and Cognos TM1 ► Managed legacy development of interface changes; ensured successful cutover to production -
Programme Office ManagerScotia Gas Networks Jan 2009 - Sep 2010PMO and £20M budget tracking responsibility, leading a Programme Analyst, Accountant & Administrator to create a separate Oracle P2P environment from the parent company with HR, Payroll & other finance modules. Achieved successful project completion.______________________________________________________________________________________________________► Developed and led PMO processes including Planning, Risk Management and Change Control► Worked closely with IBM, the integration partner, as well as with internal auditors to ensure adherence to criteria, quality standards & delivery timescales -
Planning And Resource ManagerSouthern Water Feb 2008 - Oct 2008 -
Programme Planning And Risk ManagerWilliams Lea Aug 2007 - Feb 2008Developed and implemented tools and processes for a new Central Programme Management Office serving a portfolio of over 40 projects.
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Programme Office AnalystLegal & General Mar 2007 - Jul 2007 -
Programme Office AnalystSouthern Water Jan 2006 - Feb 2007
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Project ManagerEds Aug 1994 - Jan 2006Led infrastructure implementation projects for commercial and government (Defence) clients.
Chris Laing Skills
Chris Laing Education Details
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Engineering (Software)
Frequently Asked Questions about Chris Laing
What company does Chris Laing work for?
Chris Laing works for The Guardian
What is Chris Laing's role at the current company?
Chris Laing's current role is Digital Workplace and Service Mgmt Programme Manager.
What is Chris Laing's email address?
Chris Laing's email address is ch****@****gin.net
What schools did Chris Laing attend?
Chris Laing attended Anglia Ruskin University.
What are some of Chris Laing's interests?
Chris Laing has interest in Bee Keeping, Furniture Making, Carriage Driving, Outside Of The Office.
What skills is Chris Laing known for?
Chris Laing has skills like Project Delivery, Stakeholder Management, Prince2, Pmo, Change Management, Offshoring, Program Management, Project Portfolio Management, Business Transformation, Smart Metering, Wastewater, Sap Implementation.
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