Chris Lapoint Email & Phone Number

Scott, Louisiana, United States

Scott, Louisiana, United States

Lafayette, Louisiana Area

Ensure the field’s compliance to quality standards and processes, assist with quality investigations, lead quality initiatives and focus on location process improvement projects.• Monitored Key Performance Indicators (KPI’s) and quickly addressed Service Quality trends which led to an increase in Mean Time Between Failure.• Achieved Non-Productive Time (NPT) targets set by Headquarters each year through Quality initiatives instituted throughout the Southern region.• Conducted Quality investigations and developed effective Remedial Work Plans which minimized the risk of a re-occurring incident.• Prepared and presented Service Quality reviews to the Client which assured a clear understanding of the root cause and the actions being taken to minimize or eliminate that root cause. This objective fostered confidence in our company and left the Client with a strong sense of professionalism.• Implemented Standard Work Instructions for field operations that ensured all processes and procedures were followed.

Lafayette, Louisiana Area

Managed both the Operations Support Center which was developed to provide 24/7 troubleshooting assistance and the Operations Support Specialist Team who provided technical support to Operations as well as prepared Service Quality reports for the Client.• Reduced NPT with the implementation of the Operations Support Center resulting in a savings of over $500,000 annually.• Developed sound troubleshooting techniques that helped to diagnose and resolve M/LWD tool related issues.• Established stringent guidelines for survey QC which ensured accurate measurement interpretation.• Provided technical knowledge to Clients on tool theory and operation that led to securing additional Logging While Drilling services and revenue.

Lafayette, Louisiana Area

Provided support to the Operations Team, assisted with job planning and generated Service Quality reports with performance analysis findings.• Led the design and launch of the Operations Support Center which provided assistance to field crews.• Minimized service quality credits by presenting the Client with root cause details regarding non-related service interruptions.• Guided Field Engineers on location through troubleshooting techniques during equipment service interruptions resulting in minimal NPT.• Worked extensive hours in order to successfully meet short notice deadlines requested by the Operations Team or the Client.

Lafayette, Louisiana Area

Primary on location provider of Measurement While Drilling (MWD) and Logging While Drilling (LWD) Services which included Directional Survey, Gamma Ray, Resistivity, Pressure and Rotary Steerable Systems as well as data interpretation. • Delivered quality and timely measurements in a reliable manner which resulted in numerous Client requests to be designated for their future projects.