 Train and lead other Senior Immigration Specialists on H-1B, J-1, F-1, TN, and ECFMG applications Provide regular feedback for trainees regarding processing accuracy, customer service, and professionalism Organize, manage, and divvy cases assigned to other advisors  Consult with institutional administrators, faculty, and staff on visa options, procedures, and timelines required for preparing visa applications, amendments, transfers, and extensions as needed for foreign national visitors, students, trainees, and employees  Develop and refine training materials for new Senior Immigration Specialists and external customers focusing on visa regulations,  applications, and office interpretation of policies and processing Develop materials, train and lead other Senior Immigration Specialists on case management and organization, software such as PeopleSoft, ISSM and SEVIS  Develop learning materials such as standard operating procedures, graphs, charts, matrices, flowcharts, and checklists to assist staff in visa regulations and processing documents Provide and train on case studies on complex cases for regulatory training practices Research, organize, and divvy learning materials regarding regulations and immigration document processing and adapt them for office training purposes Provide resources to other Senior Immigration Specialists to assist them in advising, learning regulations, and answering complex questions received from students and employees Schedule regular 1 on 1, small group, and large group training for new staff and ad hoc training for staff when necessary Advise other Senior Immigration Specialists on unique and complex immigration cases

 Prepare applications and legal forms required for obtaining non-immigrant visas such as F, J, H, TN, and O visas Serve as an Alternate Responsible Officer (ARO) and Designated School Official (DSO) for the institution's F Student and J Exchange Visitor programs Serve as a Training Program Liaison (TPL) for managing the Educational Commission for Foreign Medical Graduates (ECFMG) J physician training sponsorship program Interact with the U.S. Department of Homeland Security, Department of Labor, and Department of State authorities in processing applications, issuing documents, and reporting mandatory information for foreign nationals to obtain and maintain their visa status Communicate with school and hospital administrators, deans, and chairpersons, as well as other support departments such as the Registrar's Office, Human Resources, and Employee Relations, to advise on foreign national study/employment restrictions Coordinate and participate in educational and cross-cultural activities to benefit the university community and the sponsored non-immigrant population Advise and process F-1 CPT and OPT application, and J-1 Academic Training work authorizations  Serve as a point of contact for departments and employees for employment-based permanent residency sponsorship Verifies and reverifies I-9s for international scholars and students

 Communicated with Executive leadership, faculty, and staff on visa options for non-U.S. citizen students who would like to join the new F-1 program Advised institutional administrators, faculty, and staff on F, J, and H visa options for foreign national visitors, students, trainees, and employees. Advised students on immigration issues relating to F-1 and J-1 regulations Used PeopleSoft to enter and manage students’ confidential information Processed initial I-20s and DS-2019s for new students, transferred SEVIS records to other institutions as well as transferred SEVIS records for incoming students Advised and processed CPT, OPT, and Academic Training work authorizations  Supervised student workers and assigned them clerical duties and projects for organizing and managing the front desk and auditing files, made weekly schedules for student workers

 Advised institutional administrators, faculty, and staff on visa options, procedures, and timelines required for preparing visa applications, amendments, transfers, and extensions as needed for foreign national visitors, students, trainees, and employees  Prepared the applications and legal forms required for obtaining non-immigrant visas such as F, J, H, TN, and O visas Served as an Alternate Responsible Officer (ARO) and Designated School Official (DSO) for the institution's F Student and J Exchange Visitor programs Explained the employment-based permanent residency process to scholars Used BANNER and ISSM to enter and manage students’ confidential information Met with departmental contacts to hold workshops on current immigration issues that affect F-1, J-1, and H-1B processes Processed initial I-20s and DS-2019s for new students, transferred SEVIS records to other institutions as well as transferred SEVIS records for incoming students Advised and processed CPT, OPT, and Academic Training work authorizations  Supervised student workers and assigns them clerical duties and projects for auditing H-1B files  Accomplishments: Developed a handbook for H-1B institutional policies and procedures; Changed university policy and procedures to make H-1B petitions, DOL, and public access files more accurate and in compliance with federal regulations

 Communicated with Executive leadership, faculty, and staff on visa options for non-U.S. citizen students who would like to join the new F-1 program Advised institutional administrators, faculty, and staff on F, J, and H visa options for foreign national visitors, students, trainees, and employees. Served as an Alternate Responsible Officer (ARO) and Designated School Official (DSO) for the institution's F Student and J Exchange Visitor programs Advised students on immigration issues relating to F-1 and J-1 regulations Used BANNER, ISSM, and Terra Dotta to enter and manage students’ confidential information  Developed processing flow charts for training of other advisors and staff Supervised student workers and assigned them clerical duties

►Educated freshman students in English Conversation.

►Educate as many as 300 students per semester in English Conversation, English Composition, Pronunciation, Introduction to Anthropology and Introduction to Intercultural Communication Mentoring.►Developed a successful and effective departmental English curriculum, offering a 3 year graduation program for students.►Update and maintain detailed student database with pertinent and confidential academic information in Korean.►Develop and implement intensive three-year curriculum designed to dramatically improve student’s English communicative skills in the areas of speaking and writing.►Create and conduct intriguing and informative PowerPoint lectures, activities and examinations on Anthropology and Intercultural Communications.►Offer encouragement, mentoring and advice to students regarding current and future academic status and employment potential. ►Prepare and mentor students for one year prior to academic transition to the US for study at SUNY Cobleskill.►Successfully improved course evaluation scores by maintaining a hands-on, student-centric approach.

►Educated students in English Conversation, English Composition, English Pronunciation, Reading and Beginner Writing, in addition to Listening and Discussion and Reading and Discussion which focused on critical thinking skills.►Assisted in the development of a TEFL training program for elementary, middle and high school English teachers.►Held listening and discussion classes to instruct students in basic anthropology, culture theory and culture shock.