Chris Lauff Email & Phone Number

Philadelphia, Pennsylvania, United States

Authentise delivers the backbone for digital manufacturing: Headless, modular process automation for offline and online companies who want to make additive manufacturing core to their business. Come work with us: http://authentise.com/jobs

Philadelphia, Pennsylvania

Haddon Township, Nj

Royal Mile Coffee Roasters is a small coffee roasting operation based in South Jersey. In an area better known for its diner coffee rather than its specialty coffee offerings, Royal Mile Coffee focuses on making specialty coffee more accessible. Their lineup features a number of directly sourced Nicaraguan coffees in addition to other prolific growing regions, Royal Mile prides themselves on providing balanced, clean, and often crisp coffees. Welcome to the world of craft coffee!

Marlton, Nj

• Worked with Population Health Applications team to collaboratively develop lean product roadmap for innovative Care Coordination Management Tool. Rapidly developed, tested, and deployed minimal viable product for user testing, feedback, and operations. Subsequently built, tested, and launched 2 new releases and 3 new features. • Managed portfolio of 4-8 concurrent operational and external projects, throughout project lifecycle, ensuring on-schedule delivery, achieving high customer satisfaction, and effective management of vendors• Collaborated with stakeholders and users to iteratively build 3 new and optimize 4 existing products/services owned and managed by the Project Management Office (PMO)• Reviewed user feedback to inform process improvements to communications, presentations, and practices yielding improved user experience and overall efficiency of implementation methodology• Participated in organizational change management committee tasked with the strategic development of a cultural improvement plan, informed by series of user surveys, interviews, and stakeholder requirements• Led individual change team to execute cultural improvement strategy: yielded service roadmap with 2 campaigns resulting in community donations exceeding $1,250 and engaging product that increased initiative saliency and enabled the continuous accrual of employees’ feedback• Established process standards to improve efficiency and timeliness of project communications to leadership; including progress reports, change management, and escalations.• Collaborated with stakeholders to build new and optimize existing operational guidelines, tools, and processes involving the Project Management Office (PMO)• Built and maintained positive collaborative relationships between internal teams, executives, clients, and vendors.

Wilmington, De

• Developed requirements, user stories, use cases, and UX/UI wireframe design for proprietary change control tool• Collaborated with cross-functional, nationwide teams to improve project visibility, task traceability, and risk/issue management

Marlton, Nj

• Made impact to ongoing project, involving a dissatisfied client with an accelerated timeline, by creating stability through effective communication skills, strong attention to detail, and project organization• Analyzed a business process and automated via innovative Excel application; reduced process cycle time by over 90%• Leveraged Microsoft Office expertise to assist and train coworkers and bolster their skillsets

King Of Prussia, Pa

• Developed working knowledge of electrical contracting through general researching, reviewing project drawings, and job shadowing coworkers

King Of Prussia, Pa

• Built Office Map and Recruitment Management tools in Excel, improving HR Departmental efficiency

King Of Prussia, Pa

Bachelor Of Science (Bs)

Diploma