Chris Le Email & Phone Number

Atlanta, Georgia, United States

Atlanta, Ga, Us

Mountain View, Ca, Us

My team drives sales go to market programs, including operations, strategy and planning for Google Cloud's largest and most strategic accounts. My team was recognized with a Stratospheric award for significant improvement in the process of allocating global sales resources. This required a cultural shift in cross-regional collaboration and serves as the first step in a more mature global enterprise sales model.

San Jose, Ca, Us

I was selected for this transformation leadership position, a COO-like role, for the Industry Solutions Group based on my experience bringing about customer transformation. I oversaw all facets of strategy, planning, and enterprise change management to improve sales enablement and GTM strategy focused on customer executives leading various lines of business through our global Sales Industry Center of Excellence (CoE).Key Achievements:- Stood up a global Sales CoE and delivered a scalable new field operating and enablement model and built new Partner Ecosystem Strategy and Sales Strategy & Operations teams.- Transformed the sales force by leading a cultural change management program.- Drove the GTM strategy and integrated account planning framework to position the business for rapid market share growth in manufacturing, healthcare, and non-traditional sectors.- Enabled the creation of new integrated products, solutions, platforms, and packaging.

San Jose, Ca, Us

Following a rapid rise through the Customer Experience organization, I was selected to create a unified GTM strategy and an integrated account planning playbook covering all of Cisco’s products and services, including hardware, cross-catalog software licensing, professional services, solution integration, and managed services in 14 of Cisco’s largest clients. The objective was to drastically improve the customer experience and accelerate sales growth among our top global accounts. In this endeavor, we worked with marquee enterprise customers spanning retail, oil & gas, supply chain, logistics, and distribution.Key Achievements:- Drove a 20% increase in global services sales in just 1 year.- Revamped the sales organization structure while transforming sales and account management practices, sales metrics/KPIs and performance reports, and the sales compensation/incentive model.- Enabled the negotiation, acquisition, and end-to-end delivery of the company’s first-ever full portfolio software agreement, which was used as a model in 3 major deals thereafter.- Established the new Manufacturing Vertical Sales Area, defining the organization, framework, and strategy while aligning operations with cross-functional teams.- Developed the GTM strategy and evolution blueprint that became the forerunner for today’s Global Sales Industry CoE.

San Jose, Ca, Us

I was directly accountable for sales and digital transformation at major enterprise customers like FedEx, Home Depot, and SunTrust as I advanced rapidly through Service Sales, Account Manager, Client Executive, and Director roles. My accountabilities included leading global customer experience (CX) and customer pursuit teams as a Director.Key Achievements:- Defined a multi-year integrated turnkey solution valued at $54 million.- Helped close an $18 million services contract by revamping the customer experience strategy, process framework, and performance management model.- Closed Cisco’s first major deal for Managed Services valued at $200 million over 5 years, then led the deployment of solutions and managed services across 2,000 retail stores nationally.

Santa Clara, California, Us

Start up in optical networking acquired by Intel.

Washington, Dc, Us