Chris Leach Email & Phone Number

• See within my Profile for investors and businesses I have helped
• Businesses, Boards or investors engage me to fix their problems and address the question of “How do I fix this?” As the Chief Executive Officer (CEO) or Managing Direct (MD) or General Manager (GM) my remit is to fix.
• I specialise in B2B2C businesses, high and medium technology, integrating online with on-ground business strategy and profit improvement.
• You might need an embedded, long term, hands-on business professional as your CEO/Director, or you might need something short term. No problem.
• And, part of the package is a business coach and mentor to prepare the up-and-coming executives.
• I founded Mentoring Institute precisely to respond to Investors, Owners, Boards or Business Divisions who have varied needs.

• After 13 years of achieving or exceeding Budget/Plan I trained my very capable team to take over.
• This is a Joint Venture (JV) between three large media businesses who needed someone to fix and grow their investment in an EDI software application.
• We were able to retire all debt, pay substantial dividends, create a footprint across >2,200 newsagents throughout Australia. This equates to >77% market share.
• I designed and implemented a PaaS business model with revenue that is subscription based. This means over 90% of the revenue is predictable YoY.
• We consistently produced >19% EBIT as a SME Tech business.
• In response to a market need we then designed and delivered a bespoke software platform that integrates data from large and/or diverse systems into one place for more efficient data management, resulting in useful.

• A Venture Capital project in relationship marketing technology.
• The investors needed a rescue mission to fix-grow-sell the business, or close it. The current management team needed help.
• I transformed the business from a loss to a profit position, achieving a cash flow positive business with consistent revenue and profit growth.
• We grew the customer base by55%.
• We established an international presence.
• Because of the above improvements, we then accomplished a successful trade sale at a premium price for shareholders – i.e. >15 times EBIT.

• A short term assignment where my brief was to redesign the sales and marketing side of the business from a Value Added Reseller of hardware and software, to an IT software solutions provider, before positioning the.
• We successfully re-trained and re-skilled the sales, marketing and support teams.
• I identified and developed new markets and new products for the business.
• I implemented a mentoring program for up-and-coming women in the business.

• An international IT training & education business.
• The overseas Board at Global Knowledge had a stalled Australian operation, losing money.
• I reduced bad debt by 96% while still keeping those customers as repeat business.
• I implemented Revenue incentives and programs which resulted in 63% Revenue increase.
• I employed more effective Trainers, who also had an incentive, resulting in a 74% improvement in customer ratings.
• After fixing the P&L, I diversified the product offerings by adding Cisco, 3Com and the ARG Group to the portfolio, which resulted in a 63% revenue uptick, and a healthy profit increase (detail is confidential)

• National Computer Systems in the USA hired me to set up vertical markets for their scanning technology products – went from $0 Revenue to $multi million in two verticals (HR and Medical).
• I designed, developed and replicated PC Colleges for IBM in South Africa, Canada and the UK. I consistently produced 14% EBITDA.
• The East Asiatic Company, a Danish conglomerate, hired me to set up and run their HR and Organisation Design & Development division in South Africa. After success there, we replicated this in Malaysia and Hong Kong.
• Key Method, a USA company with a physiotherapy Return-to-Work technology, hired me as Chief Operating Officer to improve their business. We tripled in revenue and produced 20% EBIT.

Oxford Blockchain Strategic Framework

Mba

Ba, Law And Classics

Hr Honours, Human Resources - Org Design & Development