Chris Leech Email & Phone Number

Responsible for multiple alternative customer delivery channels: Digital Banking: team of associates offering full service through authenticated email as well as chat/ messaging on regions.comVideo Banking: associates offering full service through 300+ Video Banking Machines in our 15 state footprintPriority Banking: Contact Center associates dedicated to inbound full service/ sales to top revenue consumer, wealth and small business customers across the 15 state… Show more Responsible for multiple alternative customer delivery channels: Digital Banking: team of associates offering full service through authenticated email as well as chat/ messaging on regions.comVideo Banking: associates offering full service through 300+ Video Banking Machines in our 15 state footprintPriority Banking: Contact Center associates dedicated to inbound full service/ sales to top revenue consumer, wealth and small business customers across the 15 state footprintOutbound and High Value teams; inbound and outbound call teams focused on retention of customers as well as advise, guidance and education of customers and prospectsOnline Account Opening: team supports home equity / direct loan and account process after the customer engages regions through the digital channel Show less

Birmingham, Alabama Area

Manage a team responsible for:- Retail Branch Incentives (1400+ branches over 16 states and 10,000 associates) - Banker Integrity Program - proactive monitoring for Sales Practices, ensuring the retail network follows the Needs Based Approach (training, communication and accountability / monitoring- Partner with Investigative channels as Subject Matter experts, respond and ensure compliance with all regulator guidance- Retail Growth Initiatives- Financial Wellness program… Show more Manage a team responsible for:- Retail Branch Incentives (1400+ branches over 16 states and 10,000 associates) - Banker Integrity Program - proactive monitoring for Sales Practices, ensuring the retail network follows the Needs Based Approach (training, communication and accountability / monitoring- Partner with Investigative channels as Subject Matter experts, respond and ensure compliance with all regulator guidance- Retail Growth Initiatives- Financial Wellness program , DeNovo branch performance and growth Show less

Birmingham, Alabama Area

North Central Alabama

Responsible for the North Central Alabama branch network - 100 branches and 1000+ associates

Birmingham, Alabama Area

Birmingham, Alabama Area

Birmingham, Alabama Area