Chris Leonard Email and Phone Number
Chris Leonard work email
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Chris Leonard personal email
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Graduated from East Carolina University with a Bachelors in Psychology and minor in Child and Family Relations. Started my customer service career with AmerisourceBergen as a patient case coordinator for the J&J patient assistance program. Responsibilities included case management, managing hospital reimbursement medication orders, and quality analysis. Promoted into a senior reimbursement counselor position to help launch a team for Bristol Myers Squibb where I verified patient benefits and research alternative methods of coverage. Since leaving AmerisourceBergen, I've worked as a client engagement specialist with DRG (Clarivate) supporting our medical technology division. Responsibilities include building and maintaining client relationships, onboarding/training, product awareness, on-site visits, renewal retention, and account health analysis. Applications used: Salesforce, Clarizen, Clearslide, Salesloft, & Workday
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Sr. Customer Success ManagerVeeva Systems Apr 2024 - PresentPleasanton, Ca, Us -
Customer Success ManagerVeeva Systems Jun 2021 - PresentPleasanton, Ca, Us
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Professional Services ConsultantVeeva Systems Dec 2020 - Jun 2021Pleasanton, Ca, Us
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Client Engagement SpecialistDecision Resources Group Oct 2016 - Dec 2020Burlington, Massachusetts, UsDecision Resources Group provides leading data and analytics in the healthcare space including Biopharma, Formulary, Medical Technology, and more. As a client engagement specialist, it is my job to make sure our clients receive valuable support and training throughout their relationship with DRG. From on-boarding new users, working with clients on custom projects, and providing data support, we strive to be the best and most reliable data source in the health care industry. -
Senior Reimbursement CounselorAmerisourcebergen (The Lash Group) Nov 2014 - Oct 2016In this role I provide assistance to patients and physicians by helping them complete and submit the proper enrollment forms for insurance verifications and prior authorizations. We then communicate with payers to obtain coverage, assist with prior authorizations, and appeals. Each reimbursement counselor collects and communicates any payer trends with formularies, costs, tier levels, and exceptions.When new reimbursement counselors are hiring for the team, I assist in getting these new employees trained on the program and their role. Assist physicians and sales representatives with understanding how our provider portal works and is beneficial to them and their patients. Register physicians and maintain active accounts with the provider portal to allow access to live patient results.
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Reimbursement CounselorAmerisourcebergen (The Lash Group) Jan 2014 - Nov 2014Provide assistance to patients and physicians by researching insurance coverage and alternate assistance programs for patient drug costs. Communicate with payors to obtain coverage, assist with prior authorizations and appeals. Collect and communicate any payor trends with formularies, costs, tier levels, and exceptions.
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Patient Case CoordinatorAmerisourcebergen (The Lash Group) Jan 2012 - Jan 2014Working in the position of a patient case coordinator for the Lash Group/ AmerisourceBergen, I was responsible for communicating with physicians and patients on a daily basis to determine patient eligibility and to manage individual accounts. Understand and review different insurance coverage's; both private and state/government coverage. Regulate therapies and shipments for both patient's and hospitals. Mentor and train new employees on the database and taking incoming phone calls. Assist with record clean up and running daily reports for the quality analyst team.
Chris Leonard Skills
Chris Leonard Education Details
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East Carolina UniversityPsychology & Child And Family Development
Frequently Asked Questions about Chris Leonard
What company does Chris Leonard work for?
Chris Leonard works for Veeva Systems
What is Chris Leonard's role at the current company?
Chris Leonard's current role is Sr. Customer Success Manager at Veeva Systems.
What is Chris Leonard's email address?
Chris Leonard's email address is cl****@****oup.com
What schools did Chris Leonard attend?
Chris Leonard attended East Carolina University.
What are some of Chris Leonard's interests?
Chris Leonard has interest in Children, Environment, Disaster And Humanitarian Relief, Human Rights, Animal Welfare, Arts And Culture, Health.
What skills is Chris Leonard known for?
Chris Leonard has skills like Customer Service, Powerpoint, Microsoft Office, Microsoft Word, Outlook, Microsoft Excel, Data Entry, Teamwork, Facebook, Time Management, Leadership, Team Building.
Who are Chris Leonard's colleagues?
Chris Leonard's colleagues are Edrynn Tongco, P Pandu W, Yoni Menco, Bruce F. Beilfuss, Joseph Russo, Patrick Morris, Bertrand Bernard.
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