Chris Light Email & Phone Number

London, England, United Kingdom

Leading the engagement, adoption and scaling of Agile Delivery to realise the value in The AA's Digital portfolio roadmap. Working both in the detail with the Scrum Teams and at strategic level with the Leadership Team to enable the Scrum teams to be self-organising and cross functional innovators focused on creating best in class Digital Products.

Responsible for the successful delivery of the Product strategy and the Agile and Scrum Change programme for Direct Line For Business' largest transformation Programme to date. Delivered the successful migration of existing and high performing products onto a new SaaS platform and established the organisational structure and culture capabilities to.

London, United Kingdom

Scrum Master and Agile coaching role for the launch of the new Office, Professional and Retail Insurance Product delivered at the centre of the Group's largest ever Commercial Transformation Programme.

London

Head of Campaign Management and Optimisation; Leading a cross-functional department of creative and technical Agile Marketing teams responsible for delivering the Nectar CRM strategy; delivering per week over 40 campaigns, containing 200+ personalised pieces of content, across 20 paid and owned digital and print channels to over 40,000,000 customers..

London, United Kingdom

Leading a cross-functional department of 30 client-facing content experts, campaign managers and campaign analysts to deliver multi-channel digital communications plans across a number of AIMIA owned and propriety loyalty programs.

London, United Kingdom

Heading up the coalition campaign management team responsible for all Nectar branded coalition DM and email marketing campaigns.

London, United Kingdom

Leading a team of two executives responsible for managing and delivering multi-client marketing campaigns, primarily focusing on the Nectar Card loyalty scheme.The team was based in European Commercial Services arm of the AIMIA business, with a remit to deliver campaigns across a number of owned loyalty and rewards programs.

Supported the delivery of marketing campaigns by producing the data extracts (campaigns) from the database.Provided accurate and timely management information to the internal Campaign Services Team.Liaised with Client Services and Client Insights in the delivery of the campaign data.Communicated the delivery of campaign data clearly to internal and.

Created, developed and maintained campaign data in the database system with accurate reporting as the key focus.Troubleshooting internal issues with database system and assist with implementing new procedures.Provide Unica development support and education to other departments in UK and India for the the new process, primarily to those for whom English is.

Bachelors, English

Education record