Manage a dedicated fleet of $5 million in physical assets and up to 50 drivers generating $10,000,000 in annual revenue.Supervise four direct report and up to 50 indirect report employees on daily issues.Develop and maintain a relationship with the client’s transportation staff as the primary liaison to execute timely pickup and delivery of expedited shipments. Accomplish customer objectives with strategic transportation solutions utilizing effective load planning, driver management, and all other customer service functions.Ensure customer and driver satisfaction, high production levels, on-time delivery, and minimal empty miles within the dedicated operation. Manage turnover by troubleshooting staff issues such as meeting time off requests, payroll questions, equipment breakdowns, and logging violations.Direct drivers to ensure safe, DOT compliant, and on-time delivery of freight by monitoring effectiveness and efficiency of each driver by compiling statistics on a daily basis.Maintain fleet maintenance, policies, and procedures according to industry and company standards. Supervise project operations with timely load tender acceptance/building, practical load planning, and on time performance for the customer. Manage the on-site relationship with the client’s management team.Represented Werner Enterprises in this role partnering with multiple well known retail names.

Traveled nationally to multiple on-site locations filling lead operations rolls as needed and determined by management. Functions performed included dedicated manager, load planner, and fleet manager.Instrumental in the launch of new projects from start up to current day operation.Experience in different types of dedicated services including dry goods, perishable and frozen commodities, and flatbed freight.

Managed a dedicated fleet of $3 million in physical assets and 25 drivers responsible for generating $4,000,000 in annual revenue.Participated in the initial organization for a dedicated fleet partnership for the clients perishable and frozen food business channels. Established the infrastructure, including policies and procedures, required to maintain the project as a viable business venture.Developed relationships with on-site transportation staff as the primary liaison to execute timely pickup and delivery of expedited, customer, and inter-plant shipments.Maintained proper and open communication with drivers, customer logistics staff, and Crete Carrier operations/management/marketing teams.Coordinated all aspects of the dedicated fleets’ professional quality of life, including home time, productive miles, and special requests.Administered company policy as needed to ensure optimal performance of the fleet.

Coordinated with customers and operations to accurately plan freight for the Ohio, Michigan, Kentucky, and West Virginia geographical market.Processed requests from customers via phone, fax, and e-mail to book shipments for an area that averaged 75-80 outbound daily dispatches.Planned shipment transit time and set appointments in a manner to be productive and efficient for both the company and the driver.Controlled trailer pools for assigned geographical area.