Chris Loop Email & Phone Number

Beaverton, Oregon, United States

Portland, Oregon

Responsible for managing hardware, electrical, paint, plumbing and workshop departments of the store. • Responsible for the associates and sales for several departments in the store. • Tasks include ensuring in-stock status, merchandising, achieving sales goals, coaching and training employees.• Perform leadership duties such as overrides, opening or closing procedures for the store.• Execute programs to drive sales and increase customer counts for the Parkrose Hardware brand.

Chandler, Az

Responsible for supervising the lighting, electrical, plumbing and bathroom departments of the store. Maintained the area’s displays, reported out-of-stock items and set promotional displays.• Earned two customer service awards for excellence.• Lead in the number of new consumer credit card applications and extended warranties sold.• Helped manage associates in other areas such as paint, millworks, lumber and cashiers.• Assisted the assistant store manager in the opening and closing of the store.• Recently promoted to Service Supervisor Department Manager (2019). • Served as head cashier (2018). Worked for both Lowes and Motorola (2016-2018).

Phoenix, Arizona

Responsible for the procurement of radio equipment, parts and accessories for resale to commercial customers. Also, purchased “up-fit” vehicle equipment for public agencies such as police, fire and safety. These items include lights, sirens, computers, controllers and other electrical supplies. • Placed and tracked purchase orders for mission critical projects. Ensured a timely delivery of orders so engineers and technicians can meet the customer’s deadlines. • Maintained stock levels at the Phoenix warehouse by determining item order points and placed replenishment orders. Developed daily reports to track inventory movement and sell-through.• Planned inventory strategies for end of product life cycle such as closeouts, clearance and special pricing for electronic items. Product life cycles ranged from three months to five years.• Maintained item master files including adding new items and discontinuing old ones. Also, uploaded pricing files to update new costs and retails prices in the system.• Saved the company over $250K in earned discounts. Assisted in vendor negotiations for extended payment terms, bulk pricing discounts and free freight.• Provided customer service support by working with our customers and vendors. Worked on acquiring return authorizations from vendors for warranty returns.

Phoenix, Az

Responsible for purchasing and inventory management for the company’s five distribution, on-line retailers and over 800+ retail store locations. Purchased swimming pool equipment and parts for the chain. Duties included negotiating terms with vendors, developing new items and researching market trends. Coordinated import purchases of private labeled products from vendors in China. Also, generated many multi-channel comprehensive inventory reports for the company’s executives. • Lead teams in initiatives that introduced new products, assortment plans and sales forecasts.• Increased fill-rates or service levels on D.C. to store orders by 30%. Developed a more accurate demand forecasting tool that dramatically reduced out-of-stock items in the stores. • Maximized the company’s gross margin by analyzing seasonal opportunity buys. Developed scorecards to track sell-through of these seasonal early and special buys. • Implemented and maintained ERP replenishment systems for five distribution centers. Set re-order points, stock levels and provided forecasts for thousands of SKUs.• Reduced over $250K in non-productive parts inventory in the D.C.’s and stores. Developed a process of ad hoc reporting to find opportunities to sell-back, promote or clearance items.• Negotiated and obtained return authorizations from vendors for warranty returns.• Designed Plan-O-Gram displays for the stores including assortment plans.• Published a swimming pool and equipment parts catalog for Leslie’s stores.• Reduced under-performing and aged inventory of small parts by over $500K. • Increased margins by 50% by developing a generic private label parts programs for the stores.

Tucson, Az

Built a loyal clientele at a new store. Increases sales by 30% the second year in Sacramento. Transferred to another higher volume store in Tucson and increased sales there by 15%. • Developed the commercial markets and increased installed equipment sales for the stores. • Consistently meet or exceeded sales forecasts and goals for the stores. Achieved record commercial sales including $100K for Tucson store in one season. Set record installed sales for both stores. • Served as a mentor and trained talented candidates for store management.