Chris Lucas Email and Phone Number

Responsible for the IT systems within the company.Design and build websitesMaintain websitesRegister domainsDomain MaintenanceLiaise with HMRC and Companies HouseDesign and Build web applications to comply with Companies House TISMYSQL maintenanceDesign and maintain databases

Assistance in the development of complex spreadsheets for the monitoring of company performance. This includedLinking the key performance indicators for individual companies' performance criteria. Database and lookup table development for the analysis of continuous data input. Companies involved manufactured products such as, Milk, Beer, Concrete Blocks, and also Public Services.Project and company Data BackupTroubleshooting desktop problemsTrouble shooting for Microsoft Office and Lotus SmartSuite.

The company supplied equipment to the Mobile Communications Industry clients included Vodaphone, Nokia, Mll, Kingston Communications, Orange. My role was to pick and fulfil orders on an hourly basis.; Because of my NVQ2 in Information Technology and previous IT knowledge and experience I was offered the position of IT Administrator. This involvedDay to day running of the two networksUNIX network supportMicrosoft network supportInstalling new PC'sTroubleshooting desktop problemsLiaising with over 200 users including Dial up remote users, on site engineers, customers and local users.Creation of daily back-ups for UNIX and Microsoft and data integritySetting up new users.Trouble shooting for Microsoft Office and Lotus SmartSuite.Creating and maintenance of various spreadsheets and databases, and creation of necessary reports. part of the development team for networking in the new buildingsThe role also encompassed ; Call Centre management involving:Compiling reports of stock issued Responding to reports from customers concerning faults with Mobile networks. Assignment of Engineers to the faults and fault updates.Online fault updates.Sourcing replacement parts.Coordinating collection and delivery of parts to site.