-Set up workstations with computers and necessary peripheral devices such as routers, printers, etc.-Ensure that all hardware on all workstations are functioning properly.-Install and configure appropriate software and functions according to workstation specifications.-Re-image hard drives on workstations.-Upgrade and maintenance workstations as needed, without deterring others from completing their work.-Maintain records of repairs and maintenance on workstations.-Service servers as needed.-Manage ticketing system ensuring all tickets are completed in a timely manner.-Assist with diagnosing and quickly resolving a wide range of Windows applications and networking problems to help minimize downtime.-Provide user level training on daily applications used including, but not limited to MS Office, branch related applications and other basic computer related skills.

-Obtain patient information by answering telephone calls, verifying information, and paging Doctor.-Use sound judgement in handling calls, especially with upset patients.-Understanding of when to escalate calls to physicians.-Ability to work in a fast paced environment.

-Accurately entered information into various computer programs.-Quickly and accurately worked with Meditech System.-Update records and information in the database.-Retrieve data for informational purposes as directed.