Chris M. Email & Phone Number

Chapel Hill, Nc, Us

Remote

Raleigh-Durham-Chapel Hill Area

• Talent Cultivation: Built out a team of 8 Delivery Managers through strategic recruiting and targeted development activities, enabling software delivery across multiple product teams.• Agile Coaching: Mentored individual team members and Scrum Teams on Agile processes and practices, fostering a collaborative culture, streamlining processes, and reducing operational bottlenecks.• Tool Adoption: Drove the adoption of Atlassian Atlas and other agile tools for initiative reporting within Product, Software Engineering, and Data Analytics organizations, enhancing project visibility and target date tracking.• Team Leadership: Led collaborative sessions to develop a team mission and charter. Led onboarding of individual team members, provided timely feedback and 1:1 coaching for development, and discussed career progression and growth opportunities.

Morrisville, North Carolina, United States

• Provide project management/leadership on multiple projects concurrently. Working closely with internal product teams and external vendors, including developing project goals and objectives, creating and managing timelines, analyzing risk and developing risk responses, and managing labor and other resource costs.• Program Manager for Relias’ Platform Modernization program. Providing coordination and oversight of Contractor resources, multiple internal Product Teams, and Product-Engineering Leadership.• Creating and continuously improving several processes and templates for use within the newly created Engineering PMO for the organization to enable standardization and repeatability across projects and programs. • Act as mentor to more junior members on the PMO team. Providing guidance and insight for project management based on past experience.• Execute operational tasks in support of the Engineering organization such as internal labor financial reporting, including adherence reporting enhancements.

Tampa, Florida, United States

Managed multiple RFP and RFI responses concurrently including developing schedules, assigning content writers, pulling past performances, and monitor other activities such as personnel recruiting.Thoroughly analyzed RFPs and RFIs and developed proposal outlines and proposal development worksheets for volumes up to 150+ pages in length.Conducted and executed regular proposal reviews during the development process.Collected and stored previously written content for use in future proposals.Actively identified opportunities for improvement throughout the proposal process.Performed compelling desktop publishing of proposals in Microsoft Word while ensuring clean format and readability.

Tampa/St. Petersburg, Florida Area

Developed and documented several processes and templates for use within the newly created PMO for the organization to enable standardization and repeatability across projects and programs.Guided projects using both Agile and Waterfall methodologies depending on the needs of the project. Responsibilities included initial requirement gathering, project budget estimation and management, management of project tasks, and regular reporting to organizational leadership and customer contacts.Facilitated the development of software applications on behalf of the DoD client from initial project liftoff and application design through handoff of usable software.Executed regular scrum ceremonies for up to 3 scrum teams concurrently. This includes Sprint Planning, daily standups, and customer demos of completed features.

Orlando, Florida

Facilitated regular Scrum Ceremonies for cross-functional team of 18 members, including Sprint Planning, daily standups, and Sprint Retrospectives. Regularly reviewed team velocity and other Agile metrics and assisted team in identifying continuous improvement opportunities.Worked with Product Owner and Business Analysts to capture and refine User Stories. Helped document Acceptance Criteria while allowing development team to determine best architectural solution.Coached development team and individual team members on appropriate Agile methodologies and values and the purpose behind specific Agile practices.Contributed in Quarterly Product Planning sessions where product roadmap was set. Facilitated Epic and Feature relative sizing and estimated team capacity for the upcoming quarter. Owned day-to-day project management activities. Responsibilities include scheduling and facilitating regular production releases, driving project schedules, and managing stakeholders. Actively identified potential risks and issues and managed closure of issues in a timely manner.Provided weekly Project Status Report to executive level leadership. Reporting on current project status, features delivered, current spend to budget, and product roadmap.

St. Petersburg, Fl

Facilitated the implementation of several business-related functions and processes, including Contract Lifecycle Management, Lean Campaign execution, and standing up a Procurement organization. Projects oftentimes involved both process and technology solves.Managed the initiative to prepare Catalina for GDPR Compliance with Project team consisting of leaders from Legal, Sales, IT, Data Science, and Information Security. Served as Program Manager for rollout of Catalina’s new Media Platform execution system. Program consisted of operational adoption project teams in US, Europe, and Japan as well as technology Product teams developing the platform. Presented progress updates to C-Level stakeholders on a weekly basis.Provided project management/leadership on multiple projects concurrently from initiation through completion, including developing project goals and objectives, creating and managing schedules, and analyzing risk and risk responses.Exercised appropriate communication throughout the project lifecycle to different levels of cross functional stakeholders within the organization. Providing timely and solution-oriented communication of project statuses, progress, and roadblocks.

St. Petersburg, Fl

Navigated two Client Service organizations through acquisition from pre-close to integration.Acted as point-of-contact to external clients and sales for current and future program setup and execution.Creation of process map and training documentation in preparation operational commercialization of Catalina mobile product.Participate in requirements gathering with Tech teams to build scalable solutions for system integration and offer delivery.Created training materials to onboard new retail clients for mobile program pilot.

Saddle Brook, Nj; St. Petersburg, Fl

Lead up to 14 Manufacturing and Retail Media Consultants in 3 offices during times of high sales growth.Analyzed resumes for pertinent information, interviewed candidates, and made talent hiring decisions for the team.Helped facilitate several new Client Service initiatives and software changes; trained team members on the new processesWorked closely with sales organization to understand the needs of their respective territories and discussed how the Client Service team could aid in support of their respective clients.

Mba, Marketing; Management

B.A., Management