Chris M.

Chris M. Email and Phone Number

Senior Manager, Technology Incident Management @ Brightline Trains
miami, florida, united states
Chris M.'s Location
Orlando, Florida, United States, United States
About Chris M.

Chris M. is a Senior Manager, Technology Incident Management at Brightline Trains. Colleagues describe them as "I have enjoyed watching Chris' career progress throughout the last several years and have come to see his greatest strength as being able to catch just about anything and everything thrown his way. Chris' responsibilities changed a lot in the last three years - and constantly - from having to work with new teams, run high-visibility projects, train a litany of colleagues or even lead a new team. Despite all of those demands, his can-do attitude made him an invaluable asset to the team. Chris works great with others and by himself when no one is looking. I highly recommend him." and "As a Graduate Teaching Associate at the University of Central Florida, I have had the pleasure of teaching and getting to know Chris at the University of Central Florida. He is a tremendous asset to our school and I would like to take this opportunity to recommend Chris. I feel confident that he will continue to succeed at whatever he chooses to pursue next. Chris is a dedicated student. He has proven to be a take-charge person who is able to successfully develop plans and implement them. His pleasant and encouraging attitude is valuable to any organization. It is for these reasons that I offer high recommendations for Chris without reservation. His drive and abilities will truly be an asset to your establishment. If you have any question related to this recommendation, please do not hesitate to contact me."

Chris M.'s Current Company Details
Brightline Trains

Brightline Trains

View
Senior Manager, Technology Incident Management
miami, florida, united states
Website:
gobrightline.com
Employees:
108
Chris M. Work Experience Details
  • Brightline Trains
    Senior Manager, Technology Incident Management
    Brightline Trains Jul 2023 - Present
    Orlando, Florida, United States
  • Brightline Trains
    Manager, Technology Incident Management
    Brightline Trains Aug 2022 - Jul 2023
    Orlando, Florida, United States
  • Disney Parks, Experiences And Products
    Lead Digital Producer
    Disney Parks, Experiences And Products Jun 2014 - Jul 2023
    Celebration, Fl
    Lead vertical producer on the Walt Disney World and Disneyland websites focused mainly on sustainment/operations.Responsible for managing a $2 million+ operations budget, a $1.5 million international/multi-language bucket, and the allocation of resources/vendors across multiple time zones for both onshore and offshore teams.Function as a project manager over Media Player, Home Page and Navigation, Mini/Amp Experience, Help, Disney Visa Instant Credit, Listings, Detail Pages, Mapplication, Calendar, Park Hours, Search, Services, and Facets, through the prioritization and triage of incoming issues for eleven tech studios.Manage the multi-language sustainment and off-cycle release (hotfix) management process across all platform sites.
  • Walt Disney Parks And Resorts Online
    Digital Producer
    Walt Disney Parks And Resorts Online Aug 2010 - May 2014
    -Managed an operations backlog, allocated tech and creative resources, as well as external vendors, forecasted LOEs and prioritized sustainment issues.-Facilitated workflow, gathered requirements, led team meetings and set priorities for an international team of creative, technology, quality assurance, production and product development resources-Managed a $3 million+ operations budget and allocation of resources for both onshore and offshore teams.-Resolved issues, integrated project platforms, and built new features on DisneyCruiseLine.com and DisneyVacationClub.com using various tools, including a proprietary Content Management System (CMS)
  • Walt Disney Parks And Resorts Online
    Product Management
    Walt Disney Parks And Resorts Online Aug 2010 - Dec 2010
    E-marketing, brand development, web site traffic growth, web site UI and shared services.
  • Circuit City
    Sales
    Circuit City Oct 2006 - Nov 2008
    Sales and customer service associate
  • Blue Dolphin Car Wash
    Detail Supervisor
    Blue Dolphin Car Wash Jan 2003 - Dec 2007
    Managed detail attendants, assigned tasks, robust amount of customer service, efficiency training.

Chris M. Education Details

Frequently Asked Questions about Chris M.

What company does Chris M. work for?

Chris M. works for Brightline Trains

What is Chris M.'s role at the current company?

Chris M.'s current role is Senior Manager, Technology Incident Management.

What schools did Chris M. attend?

Chris M. attended Ucf College Of Business.

Who are Chris M.'s colleagues?

Chris M.'s colleagues are Rea Mitri, Keion Saunders, Dundee's Brother, Shanna Emmanuel, Chris Mosser, Linda Mclaughlin, David Rotondo.

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