Chris Hart Email & Phone Number

Neenah, Wisconsin, United States

Hotel Development, Construction, Management and RenovationI work with communities that want and need a hotel; who find that’s a key missing piece of the puzzle to enhance the economic health and livability of their city or town. We provide flexible options and turnkey solutions, partnering with local officials, local investors and local banks to select a hotel configuration that meets the needs of the community. Then we'll build it, and even manage it if you want.Our hotel projects can be found in 27 states and growing, usually in smaller communities. BriMark's experts are skilled in every aspect of new hotel construction, from initial site planning and conceptual budgeting, to the property's opening. Our hotel renovation projects are coordinated with property managers to minimize disruption to hotel operations. We also work with owners on Rebranding and Property Improvement Plans (PIPs) from conceptual estimates through full design and construction.Cobblestone Hotels | Cobblestone Inn & Suites | WHG hotel management | Wissota Chophouse | Economic Development

Greater Milwaukee Area

Created and maintained one of the first Customer Experience (CX) programs in the public accounting industry, as the firm grew from a strictly Midwest, $125M firm to a top 10 U.S., $1B firm with offices coast to coast and internationally. Used Net Promoter Score and Voice of the Customer (VoC) feedback to drive revenue growth via increased client retention, expansion of wallet share and better understanding of new client win/loss drivers.Extensive interaction with client business owners, C-suite and board members, focused on understanding their perceptions of the firm’s performance, delivered value, their needs and future plans.Worked closely with the firm’s partner group to enhance service and retain clients.Co-developed automation tools with the in-house Technology team.Evaluated, selected and implemented new CX technology platform (Qualtrics).

Greater Milwaukee Area

Baker Tilly Search & Staffing is a practice within Baker Tilly US that specializes in the recruiting and placement of accounting and finance professionals. Role involved building client relationships, plus sourcing and evaluating candidates to meet their needs.Performance here led to the opportunity to pilot what became the firm's Customer Experience program, and lead it firm wide.

Greater Milwaukee Area

Co-founding partner of this recruiting firm, focusing on accounting and financial positions. Helped set up the structure of the agreements and practices on the front end. Selecting a health insurance provider, getting the phone system installed, obtaining office space and furniture, etc. Built client and candidate relationships in order to match needs and skills.

Bachelor Of Science

Certificate