Chris Muller Email and Phone Number
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I transform underperforming organizations through data-driven operational excellence and strategic leadership, with a proven record of optimizing complex operations across healthcare, higher education, and financial services. I specialize in building high-performing teams while driving significant cost reductions and process improvements. My focus is on creating sustainable operational frameworks that drive both financial results and organizational growth.Key Achievement: Recently led university-wide strategic transformation resulting in $12M in annualized savings (30% reduction) while maintaining service quality and operational integrity.Core Skills:• Operations Management & Process Optimization• Strategic Planning & Execution • Change Management & Business Transformation• Cost Reduction & Financial Analytics• Team Leadership & Talent Development• Performance Analytics & KPI ImplementationTechnologies:• Power BI Analytics• Business Central• Looker Analytics• NICE Call Systems• Microsoft Office SuiteIndustry Expertise:• Healthcare Operations• Higher Education Administration• Financial Services• Digital Media & Technology• Organizational Development• Process Improvement
Advanced Behavioral Therapy
View- Website:
- advancedabatherapy.com
- Employees:
- 82
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Chief Operating Officer (Coo)Advanced Behavioral TherapyCleveland, Oh, Us
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Chief Operating OfficerMaharishi International University 2023 - 2024Fairfield, Ia, Us➙ Managed $40M P&L while reducing costs by $12M through optimization➙ Led 350-person non-academic organization including finance, facilities, security, hospitality, transportation, food service, sustainability, and fundraising➙ Established PMO and continuous improvement program, standardizing methodologies across departments -
OwnerMuller Media Llc 2017 - 2024➙ Drove growth for MoneyUnder30.com and DoughRoller.net, leading to $12.5M combined exits through strategic sales➙ Managed remote team of 25 across 5 countries while optimizing content operations and SEO performance➙ Generated 100% year-over-year revenue growth through data-driven strategic planning and execution
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Vp, Personal Finance/Interim CooXlmedia Plc 2021 - 2023London, England, Gb➙ Led global operations with $8M+ portfolio utilizing Looker Analytics to drive performance metrics and financial decisions➙ Implemented agile methodology reducing costs 15% while doubling editorial output across international team➙ Directed strategic digital transformation initiatives through technology integration and cross-functional partnerships -
Director, Operations SupportHighmark Inc. 2020 - 2021Pittsburgh, Pennsylvania, Us➙ Created NICE call auditing system for nursing teams to optimize patient outcomes and reduce response times➙ Built Skills Inventory System using Power BI analytics to identify and address organizational capability gaps➙ Achieved $600K cost reduction through strategic process optimization during COVID-19 transformation -
Director, Learning And DevelopmentHighmark Inc. 2019 - 2019Pittsburgh, Pennsylvania, Us➙ Built 30-person learning organization supporting 5,000+ employees across multiple business divisions➙ Developed comprehensive skills assessment framework improving operational literacy rates by 50%➙ Increased employee retention 10% through data-driven talent development and career pathing initiatives
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Manager, Talent ManagementHighmark Health 2017 - 2019Pittsburgh, Pennsylvania, Us➙ Created enterprise-wide Leadership Accelerated Program spanning four rotations across major subsidiaries➙ Enhanced recruiting effectiveness 50% through implementation of strategic talent analytics platform➙ Improved cross-functional leadership retention 15% through structured rotation and mentorship program -
Organizational Effectiveness ConsultantCleveland Clinic 2016 - 2017Cleveland, Ohio, Us➙ Achieved 100% compliance in executive and physician onboarding and coaching program across regional hospital network➙ Reduced new leader time-to-productivity 25% through redesigned onboarding and readiness development framework➙ Delivered measurable 10% improvement in leadership metrics through cohort training and coaching model -
Leadership Development ConsultantPnc 2013 - 2016Pittsburgh, Pennsylvania, Us➙ Improved operational leadership effectiveness 10% for 25 leaders through strategic training and coaching initiatives➙ Built data-driven high-potential identification program expanding leadership talent pipeline across 3 regions➙ Reduced leadership program delivery costs by 15% while maintaining quality and expanding regional reach -
Proficiency CoachBank Of America 2013 - 2013Charlotte, Nc, Us➙ Increased revenue 5% by coaching front-line staff on effective communication strategies ➙ Created continuing education program achieving 50% improvement in staff proficiency metrics ➙ Enhanced team performance through mentoring and targeted skill development initiatives -
Home Services SpecialistBank Of America 2012 - 2013Charlotte, Nc, Us➙ Achieved 80% service level goal within three months through new training curriculum ➙ Supported 200+ consumers with mortgage refinancing through financial analysis ➙ Maintained high customer satisfaction while managing complex loan requirements
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Credit Risk AnalystBank Of America 2009 - 2012Charlotte, Nc, Us➙ Reduced delinquency rates 10% through enhanced credit profile analysis➙ Decreased annual write-offs by $1M through predictive modeling implementation➙ Increased new hire productivity 300% through redesigned onboarding program
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Customer Marketing Sales AssociateBank Of America 2008 - 2009Charlotte, Nc, Us
Chris Muller Skills
Chris Muller Education Details
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Cleveland State UniversityFinance -
Cleveland State UniversityFinance
Frequently Asked Questions about Chris Muller
What company does Chris Muller work for?
Chris Muller works for Advanced Behavioral Therapy
What is Chris Muller's role at the current company?
Chris Muller's current role is Chief Operating Officer (COO).
What is Chris Muller's email address?
Chris Muller's email address is ch****@****ail.com
What is Chris Muller's direct phone number?
Chris Muller's direct phone number is +144074*****
What schools did Chris Muller attend?
Chris Muller attended Cleveland State University, Cleveland State University.
What skills is Chris Muller known for?
Chris Muller has skills like Credit, Credit Risk, Credit Analysis, Banking, Risk Management, Finance, Financial Analysis, Loans, Management, Process Improvement, Customer Service, Budgets.
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