Chris Stone Email and Phone Number

Chris Stone is a Support Engineer at Gitlab, Inc.. They possess expertise in it service management, itil, cloud computing, hp openview, virtualization. Colleagues describe them as "I have had the pleasure of working with Chris for well over 10 years, in connection with various performance reporting products. Chris always impressed me as an excellent Support lead engineer, however in the last three years we worked very closely as we both were focused on the OPTIC Data Lake capability of ITOM. This is a key business component for Micro Focus and I can confidently say Chris is the BEST Support engineer on this technology, worldwide. Chris has jumped in to take the lead on a multitude of customer concerns around kubernetes containers, OPTIC/COSO processes, prometheus/grafana, certificate management and basically anything that can cause issues for our customers. He dives to great depth to troubleshoot and resolve issues, typically guiding product owners in R&D to the exact root cause of issues. Many of us on the R&D side as well as support go to him for advice and assistance on the toughest issues, and we use the scripts he has written as vital tools. I think Chris is capable of becoming a subject matter expert on any software component, quickly, and whatever adventure is next for him, I know he will do very well." and "Chris Stone has amazing technical capabilities and troubleshooting skills. He goes to the basics and understands every part of the functionality. He has developed great tools to analyze problems to resolve them quickly. The top most contribution was the troubleshooting the issue from Prometheus data (not just visual perception from the graph) and resolve the problem."