Chris Malinowski Email & Phone Number

Seattle, Wa, Us

Seattle, Wa

Wellington, Wellington, Nz

Managing and mentoring a team of 2 children from birth to toddler-hood. Pursuing other personal interests.

Arlington, Va, Us

Risk assessment consulting project for a client seeking a FedRAMP authorization. Interviewed engineers and management to gather and document findings, compiling a catalog of security and privacy controls (NIST SP 800-53). Examined and identified any security gaps and risks in Cybersecurity and Information Security. We successfully delivered a report to support their case for their Cloud Service Offering to be authorized.Worked with a team developing a comprehensive catalog of security controls from various risk management frameworks such as ISO 27001 in Azure DevOps (then Microsoft VSTS). Helped existing clients maintain compliance and prepare for annual audits.

Tukwila, Wa, Us

Managed the IT and technologies for organizations in the greater Seattle-Bellevue, WA area. Provided IT and technology consulting. Shaped and designed infrastructures through value-added projects and continual improvements. Consulting on IT strategy and architecting solutions, managing and executing those proposed projects.Overhauled network infrastructures to strengthen Cybersecurity and ensure customers have fast, always available access to their servers and resources. Constructed IPsec tunnels and SSL VPNs between branch offices and remote workers homes. Segmented physical and wireless network topologies from WAN edges protected by Next-gen firewalls to VLANs using different subnets and routing (switches and routers).Performed 40+ Office 365 migrations, from on-premise Exchange server, Google Suite, and others. Configured internal and external DNS records (MX, SPF, DKIM, DMARC, etc). Utilized PowerShell commandlets and limited scripts to alleviate repetitive tasks. Synchronized with Azure AD Connect.Engineered Windows Server environments, Hyper-V virtualization upgrades, developing backup and disaster recovery solutions. Procured new HP and Dell servers, implemented RAID storage solutions for redundancy. Built and administered Active Directory Domain Services, Group Policy, DNS, DHCP, Certificate services, Azure Active Directory.Assisted my team and co-workers as a dependable resource, helping monitor and administer clients while they are away, filling in on support cases while they are occupied with client emergencies, and mentoring Help Desk technicians. Fostered relationships with clients, providing long-term planning and management of their IT, friendly service and support.

Tukwila, Wa, Us

Resolved thousands of Information Technology break-fix cases as well as provided proactive improvements to clients on multiple tiers of technical support. Troubleshot computer hardware, computer networking (LAN-WAN, IP, DNS), and servers. Carried out server, system, and network administration tasks.Catered friendly and effective customer service through my ability to break down complex technical jargon into layman terms, helping foster trust and respect for our organization and staff.Provided timely status updates and clear and concise communications to all parties involved in support cases. Prioritized and balanced a steady stream of tasks and tickets, efficiently escalated cases to higher tiers in times of urgency or overwhelming complexity for Help Desk.

Seattle, Wa, Us

Pullman/Spokane/Tri-Cities/Vancouver/Everett/Global, Washington, Us

Shoreline, Wa, Us

Bachelor'S Degree, Business Administration: Management Information Systems

Education record