Chris Mankowski Email & Phone Number

Schaumburg, IL, US

Schaumburg, IL

Vernon Hills, IL

• Handled customer issues, including placing orders, returns, or other general inquiries through email and some phone communication.
• Created process to avoid duplication of important regulatory documents, (Certificates of Compliance, Animal origin, Analysis, RoHS, and REACH), streamlining process and decreasing average time spent per day by 50%.
• Reduced Amazon / eBay seller central process time from 25 hours per week down to 10 hours, increasing time for other tasks.
• Processed customers’ orders, inquiries, and returns through email, live chat, and phone, meeting customer satisfaction and improving overall sales revenue.
• Handled no call returns, problem solving issues without disruption to everyday business.
• Improved turnaround time by processing 50% more customer email volume.

Schaumburg, IL

In charge of day to day functions of department. In charge of in-store marketing. Supervise employees as well handle scheduling for department. Also handled opening and closing of store as well as keeping safe balanced.

Physics

Geography