Chris Mann Email & Phone Number

College Park, Md, Us

College Park, Md, Us

Waltham, Ma, Us

• Managed 15+ direct reports and four squads including both front-end and back-end engineers (Infinite Loop, Iron Mountain, Safari, and Helix) operating 11 backend REST AWS services running on Kubernetes and written in C# and Node.js• Engineering leader in product leadership team (Product Manager, Data Analyst, and UX design team) to develop React/node.js based Quick Studio mobile experience, a top-of-funnel e-commerce offering, achieving $1M+ profit from a 20% increase in conversion rates, 10%+ boost in average order value, and 30%+ increase in design completion rate • Reduced reported software defects by 15%/month through QA process enhancement • Collaborated with PM to develop product roadmaps and timelines for features with 95% on-time delivery• Saved more than five hours/hire and reduced time to hire by 30% by streamlining and documenting hiring process resulting in faster recruitment and onboarding of six top software developers • Achieved 35% increase in team productivity through implementation of Agile Scrum methodologies across three project teams, resulting in a more collaborative, efficient work environment • Transitioned 11 mission-critical REST services to Cimpress Tech with 99% uptime and minimal disruption • Drove 20% increase in skill growth for 15 developers and team leads in Design Tech domain through dedicated mentorship and instilling a culture of continuous improvement • Led reorganization of squads and smooth transition of developers, merging Infinite Loop into the Advanced Studio team and merging Safari into the Gallery team• Negotiated and managed the transfer of over 50 software packages from the Safari squad, and 30 software packages from the Infinite Loop squad, to squads in the Cimpress, 99 designs, and Vistaprint businesses

College Park, Md, Us

• Led strategy and roadmap for special projects, managing geographically dispersed, cross-functional team of five developers and four student contributors and reporting to the Assistant Vice President• Designed and developed Capacity Management (CAPM) tool using cloud-based microservices, Vue.js frontend, AWS Lambda backend, DynamoDB, and Lucidchart for remote mock-up creation • Created $4M cost estimate in collaboration with vendors and other departments to upgrade campus-wide card readers, supporting mobile digital identity through Apple Wallet and custom Android apps • Hired and managed one manager, and recruited, mentored, and trained four students in full-stack development practices, and , including Agile methodologies, end-to-end testing, unit testing, and Git source control with Python and Node.js • Launched and hosted three-week “Sprintership” program for four students from Breakthrough Tech DC, empowering women, nonbinary individuals, and other underrepresented groups in tech

College Park, Md, Us

• Established and remotely managed five FTE and 15 students, responsible for monitoring applications, systems, and networks, resulting in reduced response times, increased system uptime, increased cybersecurity, managed risks, and ensured development team compliance with standards• Mentored seven students to automate monitoring for Nagios, Dynatrace, Spectrum, and Aruba using custom Python and Node.js plugins, enhancing monitoring accuracy by 25% and saving 20% staff time• Developed comprehensive training on Dynatrace, Nagios, Spectrum, and Aruba monitoring for five FTE, reducing onboarding time by 30% and increasing team efficiency by 15%

College Park, Md, Us

• Managed two teams of three software developers who built and maintained student-facing web systems, primarily Testudo, which utilized Java Spring Boot backend and Angular JS frontend• Directed eight developers remotely delivering custom-built symptom survey, vaccination registration, and contact identification modules using Vue.js frontend and Java Spring Boot backend under tight deadlines, enabling in-person classes by maintaining low campus COVID rates • Developed node.js scripts to automate integration with Dynatrace API, saving $25K annually in student labor costs and reducing problem notification time from 10 minutes to less than 30 seconds• Spearheaded migration and JMeter performance testing for 15 web applications, transitioning from on-premises servers to AWS (ECS, Fargate, and partial Serverless Lambda integration) and Oracle RDS database, achieving 20%+ reduction in server costs• Revamped legacy mainframe process by developing OES Contract application with Java Spring Boot backend, Vue.js frontend, and Oracle RDS database, resulting in a user satisfaction increase of over 25%

College Park, Md, Us

• Led remote team of developers in replacing legacy mainframe-based curriculum management system with Spring Batch, increasing user satisfaction by 25%+ and ease of use for 40+ departments and 500+ faculty

College Park, Md, Us

• Enhanced FAR application to prevent data loss, leading to 50%+ reduction in customer complaints• Led technical launch of University's inaugural enterprise portal serving 20K+ users within 30 days of launch

College Park, Md, Us

Master Of Science - Ms, Software Engineering

Bachelor Of Arts - Ba, Political Science, English