Chris Martinez Email & Phone Number

Galveston, Texas, Us

As the leader responsible for the operations of six key divisions—Enterprise Business Applications, Enterprise Systems Infrastructure, Security and Continuity, Project Management & Business Intelligence Office and Helpdesk Operations — I worked closely with my direct reports to drive and execute a variety of high-impact initiatives:• Spearheaded the selection and implementation of a new ERP system, Workday.• Led the selection and ongoing implementation of the new public safety system (Motorola RMS, CAD, JMS).• Re-engineered and deployed a new network nexus fabric across two datacenters, improving network efficiency and resilience.• Refreshed the wireless infrastructure with a modern WiFi6 deployment.• Implemented a new Cisco Nexus core for our network, and deployed the UCSX computing core, significantly boosting compute and network performance.• Introduced the Cohesity/Pure data protection stack, enhancing data backup and recovery capabilities.• Redesigned and tested an advanced disaster and incident recovery plan.• Standardized the physical access control infrastructure under a single system with smart card technology.• Consolidated video surveillance to a single platform and introduced AI-powered facial recognition for enhanced security indexing.• Led the migration of call center operations to Service Desk Plus, improving service management efficiency.• Automated user creation workflows, streamlining onboarding processes.• Deployed a new remote court video system, enhancing remote access for judicial operations.• Implemented a state-of-the-art court AV system, modernizing in-court proceedings.In addition to my core leadership responsibilities, I oversee contract and budget management across multiple divisions, ensuring fiscal responsibility and strategic allocation of resources.

Houston, Tx, Us

• Accountable for large multiyear projects requiring contract negotiation and vendor management • Partner with executive director to provide vision for technology in the organization as well as establish strategic direction for critical projects spanning across divisions and county partners• Manage a multimillion-dollar technology budget for the organization that encompasses network operation, systems infrastructure, web and cloud components• Restructured IT department to better align with company needs and goals. Established a new data and analytics subdivision to help identify trends and forecasts using stored data. This heled the organization make more informed decisions and set other divisions on a path to manage assets on measurable performance indicators• Managed resource alignment, vendor relations, and inter-departmental communication relating to numerous high-level IT projects, including migration to a new interactive library system involving coordination of more than thirty people scattered across five internal departments, a different municipality, and a local college system• Direct the employee life cycle: talent acquisition, onboarding, training & development, employee engagement, and workplace culture.• Lead 4 teams responsible for helpdesk/business operations, systems infrastructure, network operations and application development

Houston, Tx, Us

• Manage a team of 14 in the design and execution of major IT projects affecting operations county-wide at 26 libraries, two technology centers, a centralized data center, and a system administration building, with responsibility for gathering requirements, designing configurations, and purchasing appropriate solutions• Planned and project managed the establishment of the system’s first centralized data center, including virtualization of more than 90 physical servers, significantly improving data recovery and security options• Investigated communication and collaboration platforms to best fit the county’s specific needs and replace inadequate open-source technology, ultimately selecting and implementing Microsoft Office 365 county-wide and migrating more than 2,400 resources to the new platform• Designed and deployed a completely new wireless network infrastructure to replace an outdated, non-centralized framework, and restructured and focused a disorganized IT team, implementing clearly-defined roles and KPI’s to allow for improved performance tracking and ownership of projects• Enhanced the organizations cybersecurity infrastructure by implementing a state-of-the-art next generation stateless firewall, intrusion prevention system and an AI based endpoint protection client.

Baytown, Us

• Coordinated the design, configuration, and migration of the city’s new interactive library system, providing more than 100 staff members and 70,000 annual patrons with unprecedented insight into the library’s collection and significantly improving the library’s ability to track and locate specific items• Managed all aspects of the replacement of an outside technology consortium in providing IT services for the city’s library, including researching the consortium’s contributions to operations and designing a comprehensive migration, configuration, and training plan to move those functions in-house, resulting in more than $80,000 in annual savings• Designed, configured, and installed a reliable blade server infrastructure housing all of the library system’s servers, introducing virtualization, disaster recovery, and more reliable processing to the library’s platform

• Provided senior-level systems administration support to more than 100 users of a suburban municipality’s government library system, with responsibility for implementing the city’s first patron management system and deployment of a system center configuration manager

Masters Of Science, Information Systems

Bachelor Of Science, Engineering Technology