Will be the lead lender of the new Meat and Poultry Intermediary Lending Program that was granted to North Dakota.

Working with borrower(s) and banker(s) to complete closing process of SBA 504 program and handle the closings for these loans. Starting to learn the application process a bit. Also process loans for Lewis and Clark Regional Development Council for the revolving loan like the North Dakota Opportunity Fund.

"Account Resolution Specialist 3▪ MVP for July 2018 of compliance teams and was top Account Resolution Specialist of all Raleigh Center▪ Managed a million dollar portfolio of accounts to assist customers with bringing their delinquent accounts current.▪ Work to meet goals of the site and induvial while using CARE with customers, while keep a high quality rate▪ Updated and verified demographic information prior to sending accounts for repossession session review▪ Completed a repossession checklist to ensure compliance for repossession policy and procedures▪ Pulled SCRA via DMDC website to comply with SCRA policy and procedures▪ As Backsheet in the RCC would work hand in hand with Frontsheet to coach them on skipping tools to help generate more contacts▪ Worked with Frontsheet to make a list of accounts that need attention and hard skip.▪ Had to browse Backsheet SWAT queues for accounts that need to be up for repossession review, make list of those accounts and distribute to other Backsheet to help work▪ Would take second talk off calls from the Frontsheet when asked for a second voice on that call▪ Complete all compliance courses and keeps up with changes to policy and procedures from the Wire▪ Working on a compliance state team in the RCH, have to make sure that knowledge of the certain state laws for those accounts is updated and still be able to help a non-compliance at a moment’s notice▪ Pulling information for the AR Tool to give report to team on penetration percentage of accounts work by the team▪ Facilitate daily huddles for the compliance team giving updates on policy and procedure.▪ Always open for questions from other team members and willing to other a helping hand to make sure all queues are worked and finished"

"Direct Service ProviderHelped a client became more active by expanding activities and being more social with other clients Responsible for the safety of the clients include when out in public and when giving the right medications Helped clients became more independent from staff in areas of: Shopping, eating, cooking, grooming. "

Shift Manager/Video ClerkOrganize movie wall for new movies by deciding what movie to take off and sale Decision accounts to be locked and sent to collections due to no return of productsCheck in inventory, help customers with rentals and other questions

Backup Team Lead/Member Service Rep▪ As a Backup Team Lead, had to have the knowledge of the Team Lead in case that one was not in the office. Was active Team Lead between both braches for eight months due to leaves of each Team Lead▪ Had to make sure monthly, weekly, and daily reports were done on time. Had to collect on accounts that were negative and car or personal loans that were past due. Handle the deceased member report and insurance report for car loans.▪ Had to decision new accounts by read and understanding credit reports, also decide if a new account was a good lead to loan officers. Along with this still help members in the lobby, drive up, or over the phone with account questions