• Designs, tests, and deploys configuration changes and enhancements in Workday to yield strong business processes• Manages Workday domain policies, business process policies, and role-based groups to ensure high security standards• Builds and maintains mixed compensation plans and eligibility rules in Workday for 500+ job profiles in 45+ job families• Empowers data-driven decisions through ad hoc and scheduled report writing for both people leaders and support roles• Administers and maintains two-way data integrations between Workday, Greenhouse, and ChartHop people platforms• Writes and updates Workday self-service reference guides for all employees, people leaders, and HR Business Partners• Transacts hires, transfers, promotions, job changes, and terminations in Workday for a population of 400+ employees

America's Coaster NetworkDedicated to America's Roller Coasters and Amusement Parks. | Est. 2001

• Triaged, troubleshooted, and resolved issues within Workday and Phenom reported by internal users and stakeholders• Key contributor in the design, configuration, user testing, and go-live of The Trade Desk’s HR Shared Services function• Top performing People Solutions representative (closed more than 1,200 Jira tickets and with a 99% satisfaction rating)• Upheld data integrity through monthly & quarterly audits and collaborated with other HR teams to correct flagged issues• Redesigned and streamlined the internal transfer process, diminishing administrative burden and shortening time to fill• Assisted with implementation of the Phenom CRM platform, improving candidate pipelining and talent lead generation

• Provided strategic planning and guidance to leaders and supported 250+ employees in Cylance Research & Intelligence• Assisted leaders with performance management through documented coachings and performance improvement plans• Aided the annual focal compensation review cycle with performance metrics, salary ranges, and employee eligibility• Supported talent acquisition and internal mobility through headcount planning, interviewing, and compensation analyses• Processed resignations and terminations, conducted interviews, and collected company-issued assets upon an exit• Facilitated weekly newhire orientations and employee check-ins after completion of 5-, 30-, 60-, and 90-days of service

• Individually administered all talent acquisition operations for 7 recruiters each managing a load of 30+ job requisitions• Managed all prehire processes between final candidate selection and orientation for 25+ newhires each month• Initiated background screenings, adjudicated considerations, and conducted 3 reference calls for all finalist candidates• Effectively partnered with hiring managers, IT, and Facilities teams to ensure consistent preparation for newhires• Upheld excellent candidate and new hire experiences through positive written communication and employment branding• Lead Recruiter for the Summer Internship Program and co-facilitated intern weekly meetings, workshops, and events

• Independently supported 10 corporate recruiters with all full cycle recruiting processes and onboarding operations• Scheduled a high-volume level of phone, Zoom, and on-site interviews between candidates, hiring managers, and teams• Created and analyzed recruiting metrics including all interviewing activity, hiring sources, time to fill, and time to hire• Streamlined talent acquisition and onboarding operations procedures to enhance the candidate and newhire experience• Sent offers letters, non-disclosure agreements, contingent worker contracts, and statements of work for signature

• Led a team of 60+ Guest Services Assistants and Front Office Clerks to uphold the Forbes Travel Guide Star Rating• Ensured optimal staffing levels to provide unforgettable experiences to all in-house Guests and internal Cast Members• Supported all operational needs of Front of House, Reservations, Housekeeping, Security, and Engineering partners• Used creative and custom service recovery solutions to ensure high Guest satisfaction levels before departure dates• Managed an inventory of 481 rooms, assigned rooms in advance of arrivals and placed unavailable rooms out of service

• Created, maintained, and organized 2,500+ physical employee files whilst upholding confidentiality of all records• Coordinated legally mandated and organizationally driven training sessions and updated employee training records• Assisted the Human Resources Associate with all steps of full cycle recruitment for all open full and part time positions• Administered background checks, verified I-9 documentation, and assisted with orientation for all incoming newhires

• Managed all park operations opening checklists, driving records, and training certifications for over 6,000 employees• Audited documentation to meet 100% compliance with Division of Occupational Safety and Health regulations• Coordinated with park operations leadership to prepare teams for bi-yearly DOSH visits, both scheduled and unplanned• Created annual training reports and partnered with park operations leadership to resolve expiring training certifications• Received the Employee of the Month award for October 2010

• Operated a call center for more than 300 ast members to ensure optimal staffing levels at 12 attractions and live shows• Communicated employee absenteeism to attractions stage management and the labor relations department via SAP• Developed long-term master scheduling templates using park hours, guest attendance forecasts, and labor budgets