Chris Mayhew Email & Phone Number

Technical lead for the Order Experience Financials Team. Goal of the team is to create a platform to manage all financials aspect of an order. These include customer actions like refunding when a resolution is complete (i.e. returning a purchase). Additionally charging for post-order actions like shipping cost for address changes and purchases of warranties or services.Other financial responisibilies being worked on are Wayfair accounting teams to support consumption of financial data (into the SAP system), presenting order financial data to customers and agents (i.e. invoicing), and tracking of financial transactions (i.e. credit card charges and refund processing). To achieve the above, working alongside multiple partner teams like Payment Processing, Finance and Accounting, and Customer Service to decouple systems, define domain boundaries, and to do discovery on what features stakeholders require.My responsibilities are to design and implement the new architecture for the platform alongside team to accomplish the goals above. Provide mentorship along way and work alongside our product partners on the best next steps in our journey.Systems built using mix of C#, SQL, NoSQL (Aerospike/Redis), Kafka, REST, and beginning to use GCP products like BigQuery for analytical purposes.

* Senior Engineer on the Order Systems PreShipping Team* Focused on maintaining and re-platformization of multiple customer journeys including cancellation of orders and changing of shipping addresses. * Working alongside the customer service and suppliering management teams. * Arching goals of the re-platformization are * Keeping parity with existing systems to minimize impact to customers. * Focus on architecture setup to be able to implement new features with ease. * Systems built using mix of Python, C#, SQL, NoSQL (Aerospike/Redis), Kafka, REST, and additional technologies.

* Tech lead on Competitive Intelligence Data Platform Team. Partner with Product Managers on roadmaps, timelines, and coordination on external teams.* Developed and Led team to create low latency, scalable, and highly available data systems. Mixed domain of applications from event driven processing, restful APIs, and data pipelines. Systems built using mix of Python, Dotnet, SQL, NoSQL (Aerospike/Redis), Kafka, REST, and additional technologies. * Worked alongside product and tech owners to decouple and simplify systems within CI tech stack.* Leading work on migrating existing pipeline into cloud pipeline using Google Cloud Products like Cloud Storage, BigQuery, PubSub, and Dataflow

• Provide web solutions for multiple clients. These services include web hosting and development. Developed an integrated account management portal for clients and admins to view and update accounts. Functions performed range from invoicing to notifications and updating profiles.

• Maintain documentation on technical projects• Schedule development releases to production (JIRA/GitHub coordination)• Scope and plan new concepts for development on web applications• Handle API interactions (XML/JSON) and Databases for web applications (MySQL)• Created/structured new REST API for file and document management.

Orlando, Fl, Us

• Managed a student run committee, responsible for handling large and small scale comedy events for 60k students on campus with a $170k annual budget. • Developed multiple opportunities for students to be more involved and develop professional skills. • Encouraged students to improve upon areas of weakness in opportunities alike time management and leadership

• Maintain multiple systems and integrations (NextDeal, preDOCS, Safesend) in an agile development (using JIRA).• Maintain and utilize the Codeigniter framework • Organize support requests and implement resolutions. • Handle API interactions between multiple partners using XML/JSON• Handle databases from data management, transactions, and more. Both in MySQL and PostgreSQL.

Master'S Degree, Computer Science

Bachelor Of Science (B.S.), Computer Science