Chris Mccabe Email and Phone Number
With over two decades of professional expertise spanning diverse industries including education & care, financial services, and vehicle leasing, I have honed my skills as an eLearning Specialist committed to fostering engaging learning experiences aligned with organisational objectives.Throughout my career, I've navigated the intricacies of compliance, customer service, IT development, and business testing, adding a multifaceted dimension to my skill set - but training and development has always been central to what I can offer.At Outcomes First Group, my dedication soared during the challenging times of the Covid-19 era. I spearheaded the enhancement of digital learning initiatives, seamlessly integrating a new learning management system for over 12,000 users, yielding remarkable outcomes for employees and foster carers alike.I take pride in my ability to merge technical prowess with a deep understanding of learning methodologies, contributing significantly to process re-engineering and medium-scale project successes.Looking ahead, I am enthusiastic about leveraging my rich expertise to drive transformative learning experiences, innovate within eLearning development, and deliver measurable impact on organisational growth.
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Lms Manager And Content CreatorNational Fostering GroupAtherton, Gb -
Lms Manager & Content CreatorNational Fostering Group Apr 2024 - PresentBolton, England, United Kingdom -
Learning And Development Content CreatorOutcomes First Group Oct 2023 - Apr 2024Bolton, England, United KingdomDepartmental restructure provided an opportunity to integrate new software tools as part of course design.Produce elearning content aligned with instructional design principles and organisational learning objectives, including courses on artificial intelligence and ADHD. -
Lms And Elearning ManagerOutcomes First Group Mar 2023 - Sep 2023Bolton, England, United KingdomFormalised move as the LMS manager following system design and configuration in the previous role.New responsibilities included the ownership of comprehensive training data as part of school and home acquisitions into the group.Business restructure also required comprehensive review, update and handover of all elearning course offerings, including full rebranding on all materials.Led, managed and supported the production of a range of elearning courses including medication, child exploitation and online safety & cyberbullying. -
E-Learning DeveloperOutcomes First Group Nov 2019 - Mar 2023Bolton, United KingdomIntroduced as the first elearning developer in the group, which required all processes to be designed and established.The role also provided an opportunity to be involved in the research and acquisition of a new learning management system to be made available to both employees and foster carers. -
Quality Assurance AssessorThinkmoney Jan 2019 - Oct 2019Manchester, United KingdomResponsible for supporting business operations by ensuring that all activity complied with relevant regulatory policy, company policies & procedures and ensure good customer outcomes were achieved for customers.Key tasks includedUndertaking a range of quality assessments on calls and processes including scoring, call monitoring and analysis of other quality MI.Responsible for first line monitoring that it was fully compliant with business and industry regulations and standards. -
Training & Competence Business PartnerThinkmoney Mar 2013 - Dec 2018Manchester, United KingdomResponsible for the development, support and oversight of supervisors within the T&C scheme covering banking, credit and insurance business areas. As the first T&C role in the group, I had been central to the design, delivery and evolution of T&C across the business.Following operational restructuring, I had the additional responsibility for the design and development of both operational and regulatory elearning courses using Articulate Storyline.Key achievements include:Development and validation of approx. 140 supervisors in regulated supervision through ongoing observation, feedback and coaching.Implementation of formal T&C Scheme in a regulated business, including comprehensive competency standards.Design, implementation and maintenance of a robust repository for approx. 1k employees.Comprehensive oversight of employee development in readiness for the introduction of a multi-million pound banking system. -
Money ManagerThinkmoney Aug 2011 - Feb 2013Manchester, United KingdomFacilitate approximately 2000 accounts for customers who require on-hand support for their finances.Design and implement the internal business reference system and its on-going maintenance. -
Training And Development OfficerThinkmoney Sep 2009 - Jul 2011Manchester, United KingdomDirect responsibility for the training of new and existing staff for the banking arm of the group. This involved analysis of business requirements and industry changes. During this period, approx. 250 employees were trained and assessment scores increased from 82% to 91% average. -
Money ManagerThinkmoney Feb 2007 - Aug 2009Manchester, United KingdomFacilitate approximately 1500 accounts for customers who require on-hand support for their finances. -
Accident Management ConsultantLex Vehicle Leasing Sep 2002 - Feb 2007Stockport, United KingdomCorporate contact for fleet managers and company car drivers in the event of an accident or insurance claim. This included full communication with fleet managers and insurance contacts.As a senior member of the team, to also assist with the coaching of my colleagues, and act as a responsible point of call in the absence of the team manager. -
Business Integration AnalystLex Vehicle Leasing Dec 2005 - Sep 2006Stockport, United KingdomWorking on a secondment as part of a multi-million pound project, but within a small team dedicated to analyse existing processes and customer profiles, Key objective was to integrate a service for a 24k fleet from one company to another, with minimal impact on the high-value brands or fleets involved. -
Systems AnalystLex Vehicle Leasing Jan 2005 - Nov 2005Stockport, United KingdomImplemented into the project team to test a developing system on behalf of the working business in order to improve efficiency and improve product offerings.
Chris Mccabe Skills
Chris Mccabe Education Details
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Distinction -
CiiJ07 - Supervision In A Regulated Environment -
St Marys, Astley
Frequently Asked Questions about Chris Mccabe
What company does Chris Mccabe work for?
Chris Mccabe works for National Fostering Group
What is Chris Mccabe's role at the current company?
Chris Mccabe's current role is LMS Manager and Content Creator.
What schools did Chris Mccabe attend?
Chris Mccabe attended Digital Learning Institute, Cii, St Marys, Astley.
What are some of Chris Mccabe's interests?
Chris Mccabe has interest in Spectating Most Other Sports, I Enjoy A Good Film And A Great Book Too, I Love Playing And Watching Football, Away From Time With My Son, Fit And The Occasional Farming, Keeping.
What skills is Chris Mccabe known for?
Chris Mccabe has skills like Training, Coaching, Customer Service, Training And Development, Banking, Financial Services, Microsoft Excel, Management, Crm, Change Management, Microsoft Office, Time Management.
Who are Chris Mccabe's colleagues?
Chris Mccabe's colleagues are Teri Callaghan, Jennifer Ryan, Hilary Vass, Alison Hewitt, Susanne Lee, Kirsty Shaw, Claire Lomax.
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Chris McCabe
Global Director Of Technical Services At Connex One | Contact Centre | Customer Engagement | Deployment & Implementation | Ai & Omnichannel | OptimisationGreater Manchester2sky.com, moneyadvicegroup.co.uk -
Chris McCabe
Belfast -
Chris McCabe
Greater Oxford Area -
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