As a experienced IT administrator, I have seen a lot and done a lot. If you are seeking someone who can answer a wide range of technical support questions on multiple platforms while maintaining first-rate service standards, that is exactly what I am prepared to do. In my current role as Director of Technology, I wear many hats, so to speak, from Helpdesk, to Systems & Network Administration, to answering software questions, resolve use issues, and coordinate with other departments to ensure maximum customer satisfaction. I also account for the planning and implementation of updates in hardware, software and network infrastructure. Google Administration is additionally one of my duties, managing users, Chromebook devices, Chrome apps and extensions, and Google Groups and services. In addition, I excel under pressure, am skilled at building rapport with both colleagues and customers, and proficiently handle complex technical issues.I like to take on new challenges, learn about new technology and skills, and work with engaging teammates.