Chris Mcdonough Email and Phone Number
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Chris Mcdonough personal email
Chris Mcdonough is a Network Specialist at Aura Advanced Technologies at Aura Advanced Technologies. He possess expertise in networking, troubleshooting, microsoft office, windows server, vpn and 22 more skills.
Aura Advanced Technologies
View- Website:
- auraadvanced.com
- Employees:
- 9
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Network SpecialistAura Advanced Technologies Jun 2014 - PresentCalgary, Canada Area
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Tier 1.5 Network Analyst - Desk FocalAt&T Global Services Nov 2013 - Apr 2014Calgary, Alberta- Supervise daily activities of Tier 1.5 Analysts and ensure all tickets are handled appropriately- Ensure all Tier 1.5 staff have all the tools and knowledge needed to succeed- Participate in regular meetings with Tier 2 and Management- Monitor ticket queue and E-mail for outstanding issues
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Tier 1.5 Network AnalystAt&T Global Services May 2013 - Nov 2013Calgary, Alberta- supporting a network of up to 30,000 users and 8,000 intermediary network devices- Monitor and manage network events through Netcool, E-mail, Phone or Remedy queue- Triage new network incidents and drive towards resolution- Provide support for incidents and identify/fix network issues- Root Cause Analysis for high visibility Problem tickets- Coordinate Logistics for RMA's (device replacement) and site dispatch- Implement network changes related to Break/Fix events-… Show more - supporting a network of up to 30,000 users and 8,000 intermediary network devices- Monitor and manage network events through Netcool, E-mail, Phone or Remedy queue- Triage new network incidents and drive towards resolution- Provide support for incidents and identify/fix network issues- Root Cause Analysis for high visibility Problem tickets- Coordinate Logistics for RMA's (device replacement) and site dispatch- Implement network changes related to Break/Fix events- Engage and manage MSP's (Managed Service Providers) Show less
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Peer TutorSait Polytechnic Oct 2012 - Apr 2013 -
Lab MonitorSait Polytechnic Sep 2012 - Apr 2013
Chris Mcdonough Skills
Chris Mcdonough Education Details
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Sait PolytechnicInformation Technology & Network Systems -
Bishop Grandin
Frequently Asked Questions about Chris Mcdonough
What company does Chris Mcdonough work for?
Chris Mcdonough works for Aura Advanced Technologies
What is Chris Mcdonough's role at the current company?
Chris Mcdonough's current role is Network Specialist at Aura Advanced Technologies.
What is Chris Mcdonough's email address?
Chris Mcdonough's email address is ch****@****ced.com
What schools did Chris Mcdonough attend?
Chris Mcdonough attended Sait Polytechnic, Bishop Grandin.
What skills is Chris Mcdonough known for?
Chris Mcdonough has skills like Networking, Troubleshooting, Microsoft Office, Windows Server, Vpn, Cisco Technologies, Network Security, Cisco Ios, Network Design, Windows, Computer Hardware, Vmware.
Who are Chris Mcdonough's colleagues?
Chris Mcdonough's colleagues are Tobi Adenodi, Jessica Erickson, Chyke Mcfarlane.
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Chris McDonough
Montreal, Qc -
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2toyota.ca, yahoo.com -
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