Responsible for ensuring that our North American organization fulfills commitments to clients, employees and our global organization. This includes establishing relationships with channel partners in order to achieve mutual benefit.

Responsible for generating new business with clients by offering existing and future healthcare software product solutions.

General Manager for client engagements with healthcare provider organizations.

Responsible for leveraging 30+ years in information technology service delivery and account management to develop new business with healthcare clients.

Responsible for leveraging 30+ years in information technology service delivery and account management to develop new business with healthcare clients.

Over thirty years of information technology experience working in account executive, project management and technical roles. Experience with Health Care, Benefits Administration, Telecommunications, and Consumer Retail clients with the following significant accomplishments:o Accountable for all aspects of client engagements including new business development, relationship management, contract management, service delivery and financials.o Extensive experience scoping, pricing and negotiating service agreements with clients.o Managed telecommunications billing service for 15 clients which produced over 500,000 telephone bills per month. Implemented FCC regulatory changes, tax law changes and electronic billing and payment functionality.o Led applications services organization of over 500 team members through process improvement initiatives to achieve CMMI level 3 certification. Client satisfaction ratings for applications serviced showed significant improvement.o Responsible for evaluating EDS top global accounts for productivity improvements and service quality improvements to improve client satisfaction.o Extensive people care leadership experience of up to 100 staff members.o Hands-on technical background includes significant experience in application system design, development and maintenance with extensive experience in testing, production support, installation, customer support, and technical documentation within a broad array of information technology projects.o Implemented network management switching control application for Tier 1 telecommunications provider.o Developed and maintained clinical and financial systems for health care clients.