• Plus Four is an independent, full-service market research company based in London, providing both quantitative and qualitative research in the UK, Europe and worldwide.FIELD MANAGER - Overseeing Plus Four field projects, and responsibility for Supervisors, recruiters, nationwide field team and inhouse field colleagues. PROJECT MANAGEMENT - Booking all interviewers/recruiters for projects, hiring of all venues, production of relevant documentation, overseeing recruitment, screening all respondents, sourcing venues and management of all aspects of the project to ensure it is completed to spec and within the clients required deadline (experience of all methodologies)• Questionnaire design ensuring the inclusion of clients required criteria• Client Account Management – Managing clients accounts in the UK and abroad to ensure client satisfaction and continuous promotion of companies services to them • Preparing costing’s and fees on project’s and sourcing supplier quotes• Enrolling of all researchers and recruiters on to company books and management of research staff database• Assistance of in-house respondent database• Assisting with the management of in-home viewing facility / studio• Ad hoc administrative support

SPA Future Thinking is a full service agency with offices across the UK and France. They work across all sectors of qualitative and quantitative market research and clients include Sky TV, Mercedes Benz, The Metropolitan Police, Arsenal FC, Disney and Boots. I was originally employed there in their London office running a huge tracker project but then moved to their High Wycombe office after a short spell travelling, as the London field liaison, primarily as a Senior Field Controller running face to face quantitative projects but also assisting on qualitative projects and the Dixons tracker – my experience encompasses many different methodologies across all sectorsDuties;• Management of projects from initial set up stage through to completion: Assisting with initial project costing, booking out to field force, preparation of all required documentation, monitoring whist in field to ensure project comes in on time and to spec, close liaison with DP to ensure script set up and data recorded correctly, processing of all interviewer/supervisor payments once project completed• Involved in the original set up of Dixons retail tracker project then assisted as main cover on this project on my return there in 2013 – store exit interviews in 250 of their chains across the UK and Ireland: booking out shifts, management of devices used on project and assisting and overseeing project when main project manager absent• Assisting qualitative team with project management to implement field force quality improvement initiatives and to promote and enforce policies such as health and safety and working with disabled respondents whilst in field

• I was instrumental in assisting in the set up of the new Business Link /JCP (self employment) programme : Working in conjunction with job centre staff promoting the scheme to their clients, setting up ‘back to work’ consultations with our advisors for clients, enrolling them on to our programmes and workshops and informing them of all Business Link services• Advising small to medium sized businesses re employment law and policies• Training staff re details of JCP scheme and process’es involved in selling it to client

Simpson Carpenter are a qualitative and quantitative market research agency specialising in automotive, technical, consumer, shopping and pharmaceutical research. Clients include Honda, Boots and Lastminute.comDuties;• Overlooking and managing all aspects of recruitment for qualitative projects from initial inception to completion• Authorising and overlooking all internal and external costs on projects• Sourcing costs from UK and European suppliers• Authorising sign off for questionnaires and all relevant project documentation

September 2004- November 2008 Plus 4 Market Research; Field Executive Plus 4 are a full service agency who work across both qualitative and quantitative market research and across all sectors – clients include Harley Davison, Southwark Council, Nokia and BootsDuties;• PROJECT MANAGEMENT - Booking all interviewers/recruiters for projects, hiring of all venues, production of relevant documentation, hiring of relevant equipment and organising its delivery, overseeing recruitment, transport hire and organisation and management of all aspects of the project to ensure it is completed to spec and within the clients required deadline (experience of all methodologies)• Close liaison with our coding / analysis department to check final reports hit deadline and is delivered to client on time.•Enrolling of all researchers and recruiters on to company books and management of research staff database• Assisting with the management of in-home viewing facility / studio

Employee Expenses Manager

Worked at HMV Direct, at the onset of the home shopping boom. Customer Services representative / Insurance Account Manager – based in Ruislip, before they relocated above their flagship store in central London

Worked in one of the flagship HMV stores, in Oxford Street- general shop duties and customer service

Employed in a junior role, as a musicians agent. We were an agency for top end session musicians. Managed the enrolment process of all new musicians onto the companies books and carried out general administration duties.

Worked as a Junior Promotions Manager for a major music publishing company, in conjunction with A&M Records. Promoted companies artists, such as Whitney Houston, Dire Straits and Bryan Adams at major UK radio & TV organisations, eg, Radio 1, Radio 2, Capital Radio, BBC TV, ITV and Channel 4 and independent radio stations, nationwide