Chris Moore Email & Phone Number

London, England, United Kingdom

London, United Kingdom

Responsible for Mortgage Distribution Risk, Oversight, Monitoring and Quality for both the Direct & Intermediary Business.

London & SE

T&C Supervision, support and development of mortgage advisors within their London & SE area.

London, United Kingdom

Responsible for Training & Supervision of both new and existing PMA’s on all areas of the business including Risk, Controls, Sales, Training, Competence, Record Keeping, Stakeholder Relationships and adherence to the T&C Scheme.

London, United Kingdom

Support to Regional and Area Mortgage teams in all areas of the business including: Security, Risk & Compliance, Requisitioning, MI, Training, Event Planning, Communication and Business Improvement.Also used as a Subject Matter Expert for the Private & Retail Mortgage business on various projects.

Greater London & South East England.

• Responsible for supervision and accreditation of Mortgage and Non Mortgage Secured Lending sellers in the RBS &NW Retail/Private channels. Day to Day Activities and achievements included:
• Training, Observations, Assessing, Competence Reviews, Compliance, Risk, Monitoring and Supervision
• Direct support / responsibility for Operations to National Mortgage Manager/Controlling Supervisor for Private Banking Mortgages (May 2009-July 2011)
• Deputized for Team Manager when required and Control of Supervisor team for 8 months
• Development, implementation and management of MI for business area
• Mentoring, Training and Development of other Mortgage Supervisors

West London

• Relationship Management of a Private Portfolio and/or Retail/Branch customers (CA Role) Day to day activities and achievements included:
• Sales, Service, Controls, Customer Acquisition and Portfolio Growth / Development
• Consistently met and exceeded Sales targets and regularly at the top of the performance tables while respecting and meeting the controls and process measures.
• Support to local Branch, Business and Corporate managers with the Personal banking of their clients.
• Support and training at local and regional levels for new managers and advisors

Greater London

Retail Manager for various companies where I was responsible for complete Store Management including Sales, HR, Training, Stock Control/Merchandising and any day to day activities and tasks. Some roles also included training and support of other managers, area support and store openings.