Chris Moorehead

Chris Moorehead Email and Phone Number

Director of Revenue Growth and Client Relations @ Richmond, KY, US
Richmond, KY, US
Chris Moorehead's Location
Richmond, Kentucky, United States, United States
Chris Moorehead's Contact Details

Chris Moorehead personal email

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Chris Moorehead phone numbers

About Chris Moorehead

Over 20 years of leadership experienceOver 24 years of proven performanceDiverse experience:Managed sales and grew retail finance offices ranging from $25MM to $45MM in outstanding loan accounts; including real estate secured, GSE, and unsecured products.Executive leadership in servicing with management of outstanding loan portfolio with up to 60B in receivables.Strong performance in real estate secured, auto secured, and unsecured loan sales and servicing.Designed and Executed business plan for teams in foreclosure avoidance, loan modifications, short sale, deed in lieu, and settlement process.Key stakeholder in account migrations impacting 50,000 plus accounts and FTE in multiple U.S. and offshore locations.Provided leadership for HSBC Consumer and Mortgage Lending Single Point of Contact project review team working to adhere to OCC and FRB consent order.Key leader in HSBC Consumer and Mortgage Lending Foreclosure Review Project in response to the OCC and FRB consent order. This includes input in the design and implementation of process, collaborating with both internal and external business partners; as well as providing leadership for execution of strategy.Lead Springleaf chargeoff department, reviewing and executing the chargeoff process. Oversaw the Springleaf Centralized borrower assistance department.Key stakeholder in 2013 acquisition of $4B loan portfolio, building out multiple back office functions, creating teams and writing procedure to support operations of portfolio. Provide leadership for up to 270 FTE responsible for Retention Underwriting of Bank owned and Investor portfolio. Specialties: Employee and Leadership DevelopmentSales and relationship buildingCommunicationChange ManagementTraining DeliveryPerformance ManagementCross Region CollaborationSingle Point of Contact (SPOC)Consent OrderCFPB AdherenceShort SaleMortgage SubordinationProcess redesign and implementationRetention UnderwritingCovid Borrower Retention Options

Chris Moorehead's Current Company Details
Flooring By Design LLC

Flooring By Design Llc

Director of Revenue Growth and Client Relations
Richmond, KY, US
Chris Moorehead Work Experience Details
  • Flooring By Design Llc
    Director Of Revenue Growth And Client Relations
    Flooring By Design Llc
    Richmond, Ky, Us
  • Self-Employed
    Co-Owner Director Of Stretch Therapy
    Self-Employed Nov 2024 - Present
    South Central Kentucky’s premier location for health and well being, offering Team Training, One on One Training, Stretch Therapy, and Accountability/ Goal Sessions.
  • U.S. Bank
    Senior Vice President
    U.S. Bank Nov 2021 - Nov 2024
    Minneapolis, Mn, Us
  • U.S. Bank
    Vice President
    U.S. Bank Jun 2017 - Nov 2021
    Minneapolis, Mn, Us
  • Springleaf Financial Services
    Department Manager
    Springleaf Financial Services Sep 2013 - Jun 2017
    Senior leader at Springleaf Financial Services as a result of a portfolio acquisition from HSBC.Provide leadership for 46 FTE involved in operational support functions in a centralized servicing environment. Direct and manage the chargeoff team; responsible for reviewing, processing, and tracking chargeoff for the organization. Provide Leadership for the borrower assistance team; which includes entire process of Loss Mitigation, Exit Strategies, and Retention Strategies. Manage 40+ back office functions regarding transactional support for operations in organization. Proactively work to mitigate risk by identifying opportunities in existing process and providing leadership to teams deployed to craft solutions and implement new procedures to gain efficiencies and eliminate exposure. Work closely with organizational leadership at all levels and locations while mobilizing and leading appropriate resources to maintain compliant operations when considering CFPB regulations along with internal audit and Sarbanes Oxley controls.
  • Hsbc
    Vice President / Default Services Consumer And Mortgage Lending
    Hsbc Mar 2010 - Sep 2013
    London, Gb
    Senior leader with a focus on delivering consistent, compliant, and customer focused performance in both real estate and unsecured portfolios. Delinquency ranges from low range to late stage; with an emphasis on loss mitigation and exit strategies. Directed HSBC Single Point of Contact team ensuring compliance with OCC and FRB Consent Order SPOC requirements. Identified key opportunities and help develop and implement procedural changes to consistently remain compliant with regulatory requirements. Partnered with internal team to install Foreclosure Review project to comply with Consent Order. Key stakeholder in several large product migrations affecting 50,000 plus accounts and 500 plus FTE across multiple U.S. and offshore locations.
  • Hsbc
    Assistant Vice President And Unit Manager / Default Services Consumer And Mortgage Lending
    Hsbc Oct 2008 - Mar 2010
    London, Gb
    Responsible for a team of customer interfacing agents working in real estate secured and unsecured default. Treatments include collections, foreclosure avoidance, modifications, and settlements. Responsible for all performance, compliance, coaching, development, and several HR processes for team.
  • Hsbc
    Assistant Vice President And At Large Sales Manager / Consumer And Mortgage Lending
    Hsbc Jun 2008 - Oct 2008
    London, Gb
    Completed sales visits to branches focusing on employee's real estate mortgage and unsecured loan sales. Facilitated several employee skill building workshops. Analyzed existing processes to create more effective work flow. Focused on the customer experience in branches.
  • Hsbc
    Assistant Vice President And Branch Sales Manager / Consumer And Mortgage Lending
    Hsbc Jun 2007 - Jun 2008
    London, Gb
    Roanoke, VAResponsible for mortgage sales, unsecured sales, insurance sales, expenses, hiring, employee development, customer interaction, and overall profitability. Reconstructed audit process to ensure compliant operations. Coached and developed sales staff to produce consistent results.Ultimately lead shut down process; working with impacted staff and customers, while handling necessary issues to close branch office.
  • Hsbc
    Assistant Vice President And Branch Sales Manager / Consumer And Mortgage Lending
    Hsbc Oct 2005 - Jun 2007
    London, Gb
    Elyria, OHResponsible for mortgage sales, unsecured sales, insurance sales, expenses, hiring, employee development, customer interaction, and overall profitability. Reconstructed audit process to ensure compliant operations. Coached and developed sales staff to produce consistent results.
  • Hsbc
    Assistant Vice President And Branch Sales Manager / Consumer And Mortgage Lending
    Hsbc Sep 2003 - Oct 2005
    London, Gb
    Somerset, KYResponsible for mortgage sales, unsecured sales, insurance sales, expenses, hiring, employee development, customer interaction, and overall profitability. Reconstructed audit process to ensure compliant operations. Coached and developed sales staff to produce consistent results.
  • Hsbc
    Account Executive / Senior Account Executive Consumer And Mortgage Lending
    Hsbc Mar 2001 - Sep 2005
    London, Gb
    Canton, OHSolicited new and existing customers on real estate, unsecured, and insurance loan products. Worked side by side with customers and underwriters to seek loan approval.Sold loan products consistenly achieving or exceeding desired results.
  • Trugreen Landcare
    Commercial Services Manager
    Trugreen Landcare Feb 1999 - Mar 2001
    Frederick, Md, Us
    Solicited existing and potential clients selling and cross selling lawncare and landscaping needs.Co-ordinated servicing of customer's accounts with production staff, ensuring service completed with quality on a timely basis.
  • Trugreen Landcare
    Residential Sales Representative
    Trugreen Landcare Jul 1997 - Feb 1999
    Frederick, Md, Us
    Solicited existing and prospective customers to sell and upsell lawn and landscaping products. Consistently met and exceeded desired goals; while demonstrating strong leadership capabilites.

Chris Moorehead Skills

Mortgage Lending Loans Portfolio Management Leadership Loss Mitigation Leadership Development Relationship Management Financial Services Retail Banking Performance Management Team Leadership Underwriting Consumer Lending Change Management Banking Management Loan Servicing Credit Training Delivery Mortgage

Chris Moorehead Education Details

  • University Of Phoenix
    University Of Phoenix
    Business Management
  • Jewett - Scio
    Jewett - Scio

Frequently Asked Questions about Chris Moorehead

What company does Chris Moorehead work for?

Chris Moorehead works for Flooring By Design Llc

What is Chris Moorehead's role at the current company?

Chris Moorehead's current role is Director of Revenue Growth and Client Relations.

What is Chris Moorehead's email address?

Chris Moorehead's email address is tm****@****ner.com

What is Chris Moorehead's direct phone number?

Chris Moorehead's direct phone number is (800) 872*****

What schools did Chris Moorehead attend?

Chris Moorehead attended University Of Phoenix, Jewett - Scio.

What skills is Chris Moorehead known for?

Chris Moorehead has skills like Mortgage Lending, Loans, Portfolio Management, Leadership, Loss Mitigation, Leadership Development, Relationship Management, Financial Services, Retail Banking, Performance Management, Team Leadership, Underwriting.

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