Client Program Manager
Current• Demonstrated excellence in the implementation & execution of Programs and Projects:• Responsible for the Global Refresh Program for a large financial organization for the North America Region• The Role involved extensive Client interaction, Escalation Management, Status Reporting on progress of Programs/ Projects.• Review of Proposals for new project and add-on business (Typically $100K - $5M)• Evaluated the performance and progress of projects and document the process until project completion.• Provide leadership to plan, direct and coordinate management program activities and key projects.• Established goals and milestones as per the desired results to be generated by the project• Managed teams working on different programs/ projects and smoothed out any grey areas of possible conflict• Ensured that all programs/ projects were executed within established time period and compiled with the defined standards