Providing payments and banking consulting, leveraging extensive and varied experience to guide financial institutions delivering positive change at a faster pace than client and market expectations.

Strategic and operational payment and deposit leader enabling internal and external resources to deliver innovative solutions balanced upon customer centric, process efficiency and business outcomes.Leader of 450 colleagues focused on continual improvement and innovation of Dispute, Digital Self Service, Analytics, Check, Deposit, Mail, Legal, Settlement, Decisioning and Escheatment services. Transformation enabled through agile product management, lean methodologies, large scale change events and payments expertise across all customer engagement channels. Accountable for defining strategy, customer engagement, colleague engagement, operating efficiency, and mitigating risk.

Strategic and operational payments leader enabling internal and external resources to deliver innovative solutions balanced upon customer centric, process efficiency and business outcomes.Leader of 200 team members focused on continual improvement and innovation of ACH, Wire, Card, ATM, Fraud, Dispute, Digital, Analytics, Check, and Decisioning payment capabilities. Transformation enabled through agile product management, lean methodologies, bank merger of equals and payments expertise across all customer engagement channels. Accountable for defining payments strategy, operating efficiency, and mitigating risk.

Leader of 200 team members focused on continual improvement and innovation of ACH, Wire, Card, ATM, Fraud, Dispute, Digital, Analytics, Check, Deposit Collection, New Account Screening, Branch Operations and Decisioning payment capabilities. Transformation enabled through talent investments, agile product management, lean methodologies and payments expertise across all customer engagement channels. Accountable for defining payments strategy, operating efficiency, and mitigating risk.

Leader of 310 team members focused on continual improvement and innovation of ACH, Wire, Card, ATM, Fraud, Dispute, Digital, Check, Deposit Operations, Deposit Collections, Abandoned Property Compliance and Decisioning payment capabilities. Transformation enabled through technology, consolidation and talent investments across all customer engagement channels. Accountable for defining payment and deposit services strategy, operating efficiency, and mitigation of risk.

Leader of 150 team members focused on continual improvement and innovation of ACH, Wire, Card, ATM, Cash, Fraud, Dispute, Digital, Bank Check Issuance, Retirement Services, Treasury Management, Abandoned Property Compliance and Decisioning payment capabilities. Transformation enabled through technology and talent investments across all customer engagement channels. Accountable for defining strategy, operating efficiency, and mitigation of risk.

Leader of 120 team members focused on efficient and compliant delivery of account reconciliation, account adjustments, cash services, legal processing, teller deposit balancing, deposit services, exception decisions and returned deposited check operations. Transformation enabled through technology and operations consolidation. Accountable for defining deposit account processing strategy, operating efficiency, and mitigation of risk.