cnelson@bluespan.com, cell 520-400-6832We believe Businesses can get better value from a new voice and data fiber backed provider. We accomplish this by supplying dedicated internet connections over a redundant, self-healing network with one of the fastest installs. Customers who have limited choices or that are unsatisfied with their current provider can benefit from a communication review.- We can eliminate failing copper connections like DSL, T1, and Cable- Dedicated internet will support VoIP and cloud based programs – We offer encrypted and secure data transfers- Multiple Site networking available- Ideal for secondary connections for redundancy– Using a budget and technology friendly model

At tw telecom, I serve enterprise customers in the Tucson area to connect them with telecomunications solutions that fit their need. Our company helps businesses succeed by providing them with flexible, scalable, managed networking solutions, and a level of customer support and responsiveness that leads the industry. As a result, we're 1 of the top 3 Business Ethernet providers in the U.S. and the #1 provider of ethernet services in Tucson.- Prospect for and qualify new account opportunities- Proactively sell tw telecom products and services to qualified businesses- Maintains sales activity including needs assessments, application development, proposal presentation, negotiation, and post-sale services- Submits clean and accurate service order packages for all closed sales- Actively participates in all professional development activities and training classes which include the sales on-boarding program- Supports others within the sales and service team to achieve customer satisfaction levels- Maintains professional relationships with all customers and business partners

- Opened 361 new accounts in 42 months by cold calling and asking for customer referrals- Replicated successful sales record month after month in industrial manufacturing sales- Proven high motivation to succeed while working autonomously from a home-based office- Build positive relationships while increasing market share and exceeding company set quotas

Branch Sales Manager: February 2005 - April 2007 (2 years 2 months)- 1st location - increased branch growth 10.9% setting all-time high on rent at 153 vehicles- Sold 7 cars as a manager in 2 months surpassing all managers to attend Car Sales Ski Weekend- 2nd location - increased branch growth 54.8% from 73 to 113 vehicles by marketing my accounts- Trained sales staff of 5 employees- Reduced bad debt 86.7% from $30/car to $4/car under 90 days to improve profitability- Created 1st tier and 2nd tier branch sales incentive plans for employees to boost sales statsAssistant Branch Sales Manager: January 2004 - February 2005 (1 year 1 month)- Promoted to largest branch in Group 27 at Tucson Airport- Trained sales staff of 6 employees- Increased Income Per Car 22.1% in 1 year from $736 to $902 per car- Rebounded Customer Service score 30.8% in 1 year from 65 to 85- Increased branch growth 28.8% in 1 year from 386 to 497 vehiclesTrainee & Management Assistant: Nov 2001 - January 2004 (2 years 2 months)- 12 time Posse Award recipient for combined optional product sales above quota in 12 months- Increased satellite branch optional product sales 279.3% in 3 months from $58/car to $220/car- Increased satellite branch growth 500% in 3 months from 5 vehicles to 30 vehicles- Increased satellite branch Income Per Car 22.9% in 3 months from $830 to $1020 per car- Posse Award recipient for Car Sales most cars sold (4) in 1 month December 2001