Chris Nelson Email & Phone Number

ObjectiveA restaurant professional seeking a position in management where I can use, implement, develop, and facilitate creative talents, procedures,  and general customer interaction for the betterment of the company. Summary of Qualifications:Background encompasses extensive professional experience in Food Service Management in the following key positions of responsibility: General Manager; Assistant Manager; Shift Leader. Highly motivated, dedicated and successful professional qualified by over twenty years of visible achievements in the food service/hospitality industry.  It has been my experience to offer a tradition of performance excellence, reversing distressed operations, enhancing visibility in the market place and generating high-dollar profits.Strengths: Proven leadership/managerial abilities (able to motivate personnel to reach desired objectives); excellent communication/interpersonal skills (able to develop positive relationships with customers and employees); highly skilled at problem identification/problem resolution; results-oriented. Professional Experience:Dunkin Donut   Etna, Pa  7/2013 - 4/2015           General Manager           · Manage all aspects of food service operations for Dunkin Donut (profit and loss responsibility).· Hire, train, motivate, supervise, evaluate, schedule and terminate employees.· Oversee inventory control, ordering, food sanitation and quality control of food products.· Maintain excellent customer service by stressing "the customer comes first" in all weekly employee meetings. Applebee's  Edgewood, Pa 1/2012 - 7/2013         Kitchen Manager/Bar Manager· Started as Service Manager with responsibility in FOH to include scheduling of employees.· Promoted to KM and reduced consolidated food costs by 3% over 15-months.  Reduced Food Waste Costs by $46,929 in 2013 (compared to 2012).· Extensive profit/loss experience in standardization of portions and implementation of labor cost contr

Listed skills include Restaurants, Catering, Food, Food Service, and 14 others.

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  Baldwin High School

  General Studies