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I started my journey with mobile technology from a young age in Canada, studying computer engineering, and joining Blackberry/Research In Motion (RIM) prior to their launch of wireless email.I enjoy helping technology companies to build products, win customers, enter new markets, and scale revenue and profit successfully. I have a track record as an innovative CEO/COO/CPO in B2B software in Payments, Travel & Hospitality, and Communications.Most recently I have been the Chief Operating Officer (COO) at Boku as we build a regulated, non-card Local Payment Method (LPM) network for the world's largest digital merchants including Amazon, Meta, and Netflix, accelerating our revenue and EBITDA growth to more than 30% annually, and doubling the valuation of the company to >$650m.I was part of the senior leadership team at Redknee that grew the business from a start-up to a publicly listed company, from $5M to $250M in revenue and from 10 to 1,600 employees across the mature and emerging markets through organic growth and M&A.I have previously led companies and teams through significant transformations, including strategic acquisitions and carve-outs, expanding into new regions, and winning and delivering software solutions to global companies including Marriott, Four Seasons, Telefonica O2, and Vodafone. I am passionate about supporting charitable organizations. As a non-executive director and volunteer, I have had the opportunity to work with Emmaus Hertfordshire, Urban Synergy, and the Loran Scholars Foundation.
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Chief Executive OfficerIsms.OnlineUnited Kingdom
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Chief Operating Officer (Coo)Boku Inc Aug 2020 - PresentSan Francisco, California, UsBoku is the world's largest mobile payments network. Boku currently provides payment services to major brands including Amazon, Google, Facebook, Microsoft, Sony, Spotify, and Netflix, processing more than $10bn of payment volume a year. -
Global Advisory Board MemberVirtual Advisory Board (Vab) Dec 2020 - PresentLondon, England, GbThe Virtual Advisory Board is a community of highly-experienced, executive-level talent from more than 70 countries and representing over 150 industry sectors. Members serve as Non-Executive-Directors (NEDs) and offer advisory board consulting for businesses around the globe. -
Chief Executive Officer (Ceo)Iris Software Systems Ltd Jul 2017 - Jul 2020Fleet Street, England, GbiRiS is the leading guest experience SaaS software platform serving the hospitality industry. iRiS is enabling digital food & beverage (F&B) ordering for global hotel groups including Marriott and Four Seasons. -
Interim Chair, Trustee, And DirectorEmmaus Hertfordshire Sep 2016 - May 2019St Albans, Hertfordshire, GbEmmaus Hertfordshire / Emmaus St Albans supports people who have experienced homelessness by providing them with a home and meaningful work in a community setting.https://www.emmaus.org.uk/hertfordshirehttps://www.facebook.com/stalbansemmaus/ -
Chief Product & Marketing Officer (Cpo)Redknee 2011 - 2017Redknee (now Optiva) is a global provider of innovative software and services for revenue management and customer care in the communications market. Senior executive as the company increased from $5M to $250M in revenue and 10 to 1,600 employees across the mature and emerging markets through organic growth and M&A.Launched Redknee Unified, integrating overlapping products from acquisitions into a market-leading solution. Resulted in >85% of acquired customers upgrading from legacy products. Pioneered the Redknee Cloud, a SaaS converged billing solution for telco operators and MVNO’s, an industry first. Acquired more than 500K subscribers.Successful re-branding of Redknee as a Tier 1 software company and qualified supplier for acquired Tier 1 communications service provider customers. Led analyst engagement and advanced position in market assessments from Gartner, Analysys Mason, and Ovum.Senior team for the acquisition and integration of the Nokia Siemens Network (NSN) BSS business unit. Integrated a $200m / year business, >3x larger than the existing Redknee, with more than 1,200 employees and 130 customers in 90 countries.Senior team for the $40m acquisition and integration of Orga Systems. Acquired a key competitor, with more than 500 employees and 45 telco and non-telco customers.Executive leader for the acquisition of the Siemens CVC payments product line. Significantly improved gross margin and achieved payback of < 1 year.
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General Manager, EmeaRedknee 2006 - 2011I led the Redknee organization in Europe, Middle East, and Africa (EMEA) responsible for sales and operations.Implemented a regional structure (subsequently implemented globally), built a management team, and recruited to update the team. Expanded by winning 10 new customers in Europe, the Middle East, and Africa. Successfully delivered EMEA orders growth of 122% and revenue growth of 74% from FY 2007 to FY 2011.Won first new customer for InBill wholesale billing product following its acquisition by Redknee from Argent Networks.Built out the MEA regional team and centre of excellence for Redknee in Lebanon.
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Director Business Development & Product MarketingLogica 2005 - 2006Montreal, Qc, CaLogicaCMG Telecom (now Mavenir Systems) was a major international supplier in wireless telecoms. I managed business development and marketing globally for the newly created Application & Content Services Business Unit. Established and built the Business Development and Product Marketing teams.Developed new propositions by leveraging existing products, which successfully grew annual revenues of the product portfolio by over 40% to >£20m.Led the go-to-market program for the launch of a new Telecoms product, Acision Message Plus, which captured the first new customer for the product and new sales opportunities globally. -
Vice President Global Sales & MarketingRedknee 2003 - 2005I managed Redknee’s sales and marketing teams in the Americas, EMEA, and Asia-Pacific.Successfully acquired four new Redknee customers, expanded market presence into the Middle East with Zain Kuwait, and increased annual revenues by 50% to >$30m.Increased global sales organization from 17 to 40+ employees to enable rapid sales growth and to improve account management of existing Redknee customers.Created and built three new sales support teams – Marketing Communications, Sales Commercial Support, and Bid Management.
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Emea Sales DirectorRedknee 2002 - 2003After establishing Redknee’s local sales presence in EMEA, I took on responsibility for the EMEA sales team.Won Vodafone (UK), Connex (Romania), E-Plus (KPN) and Mobilkom Austria as new Redknee customers in EMEA region.Ranked #1 salesperson for Redknee in 2002 and 2003.Pioneered creation of the EMEA technical pre-sales team, a model that was then adopted globally within the sales organization.
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Sales ManagerRedknee 2001 - 2002Following an initial placement with Product Management, I joined the Redknee sales team. Successfully established Redknee office, team, and corporate subsidiary in Munich.Sales account management for Redknee customers Telefonica O2 (4 network operators) and Blu (Italian 3G operator).
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Product ManagerBlackberry 1999 - 2001Waterloo, Ontario, CaWorked with BT Cellnet (now Telefonica O2 UK) to deploy the BlackBerry GPRS solution, the first globally. Captured customer requirements, oversaw trial network installation, and facilitated engineering and marketing work with customer team.Developed the BlackBerry Infrastructure (Relay) software into a new product.
Chris Newton-Smith Skills
Chris Newton-Smith Education Details
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Mcmaster UniversityComputer Engineering & Management -
The University Of British ColumbiaShad Valley
Frequently Asked Questions about Chris Newton-Smith
What company does Chris Newton-Smith work for?
Chris Newton-Smith works for Isms.online
What is Chris Newton-Smith's role at the current company?
Chris Newton-Smith's current role is Chief Executive Officer.
What is Chris Newton-Smith's email address?
Chris Newton-Smith's email address is ch****@****nee.com
What is Chris Newton-Smith's direct phone number?
Chris Newton-Smith's direct phone number is +141681*****
What schools did Chris Newton-Smith attend?
Chris Newton-Smith attended Mcmaster University, The University Of British Columbia.
What are some of Chris Newton-Smith's interests?
Chris Newton-Smith has interest in Politics, Education, Science And Technology, Human Rights, Arts And Culture.
What skills is Chris Newton-Smith known for?
Chris Newton-Smith has skills like Product Management, Telecommunications, Product Marketing, Strategy, Management, Business Development, Mobile Devices, Crm, Sales Management, Sales, Pre Sales, Wireless.
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